Lead Site Reliability Engineer Hybrid Cloud SME
Lead Site Reliability Engineer Hybrid Cloud SME
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Job Description
Join us as we work to create a thriving ecosystem that delivers accessible highquality and sustainable healthcare for all.
athenahealth is a progressive innovationdriven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open connected ecosystem yielding insights that make a difference for our customers and their patients. We maintain a unique valuesdriven employee culture and offer a flexible worklife balance. As evidence of our rapid growth and industry leadership we were acquired by the worlds leading private equity firm Bain Capital for $17bn! and we have many new strategic product initiatives
Position Summary: We are looking for a Lead Site Reliability Engineer to join our Cloud Infrastructure Engineering Team (CIE)in Bangalore R&D. Cloud Infrastructure Engineering ensures the continuous availability of the technologies and systems that are the foundation of athenahealths services. We are directly responsible for thousands of servers petabytes of storage and handling thousands of web requests per second all while sustaining growth at a meteoric rate. We enable an operating system for the medical office that abstracts away administrative complexity leaving doctors free to practice medicine.
The Team:We are a bunch of Site Reliability Engineers who are passionate about reliability automation and scalability. We use an agilebased framework to execute our work ensuring we are always focused on the most important and impactful needs of the business. We support systems in Hybrid Cloud and make datadriven decisions for which one best suit the needs of the business. We are relentless in automating away manual repetitive work so we can focus on projects that help move the business forward.
Ideal Qualifications
- 8 to 12 years of experience building scaling and supporting highly available systems and services hosted on diverse set of hosts e.g. Physical Hosts VM EC2 Kubernetes and Containers.
- Handson experience in integrating onpremise infrastructure with public and private clouds.
- Strong understanding of distributed systems networking and cloudagnostic and OnPrem hosted applications.
- Strong experience with enterprise grade middleware and Core Infrastructure e.g. Web Servers MQ Caching Apache & Load Balancers (NetScaler) hosted on a virtual machine cluster.
- Strong Expertise in configuration management tools like Puppet or Ansible.
- Experience with InfrastructureasCode Linux VmWare and API integration. Hands on with Terraform
- Experience with microservices architectures and containerization technologies.
- Handson experience with CI/CD pipelines and automation practices.
- Proficiency in at least one scripting or programming language (Ansible Python Go Ruby etc..
- Expertise in the delivery maintenance and support of Linux systems and infrastructure
- Experience with cloud platforms AWS) containerization Docker) and orchestration Kubernetes).
- Familiarity with observability tools (e.g. Prometheus Grafana ELK stack CloudWatch Splunk)
- Familiarity with telemetry latest monitoring visualization tools.
- Expertise in promoting and driving system visibility to aid in the rapid detection and resolution of issues
Job Responsibilities
Ownership of Hybrid Cloud Infrastructure
We are seeking a Hybrid Cloud SME to lead the technical design architecture and implementation of hybrid cloud solutions. The ideal candidate will possess deep technical knowledge of cloud platforms systems integration and a comprehensive understanding of both OnPremise (Data Center) and Cloud environments(AWS)
- Hybrid Cloud Architecture & Design: Lead the design implementation and management of hybrid cloud solutions ensuring seamless integration of onpremises data centers with public and private cloud environments (AWS).
- Technical Leadership: Provide expertlevel guidance on hybrid cloud technologies and best practices including cloud migrations cloudagnostic application development and management security networking and cost optimization strategies.
- Consultation: Act as the primary technical advisor to clients translating business requirements into scalable costeffective hybrid cloud solutions. Assist in navigating complex cloud transformation projects (e.g. EC2 to EKS)
Hybrid Cloud Strategy & Roadmap: Develop and refine hybrid cloud strategies including future scalability security compliance and governance. Provide thought leadership on emerging hybrid cloud trends and technologies. - Collaboration: Work closely with crossfunctional teams including Developers SREs Architects and Product teams to ensure successful hybrid cloud implementations and operational excellence.
- Security & Compliance: Ensure hybrid cloud solutions meet security and compliance standards (e.g. HIPAA SOC 2 & HiTrust). Work with security teams to establish robust cloud security frameworks including identity and access management (IAM) and encryption strategies.
- Continuous Improvement: Evaluate new hybrid cloud technologies and tools driving continuous improvement in cloud solutions. Recommend enhancements to architecture tooling and processes to optimize cloud performance and cost.
Behaviors & Abilities Required:
- Strong leadership and mentoring abilities with a track record of developing highperformance engineering teams.
- Excellent problemsolving troubleshooting and diagnostic skills.
- Ability to work in a crossfunctional collaborative environment.
- Effective communication skills with the ability to translate technical concepts to nontechnical stakeholders.
About athenahealth
Heres ourvision:To create a thriving ecosystem that delivers accessible highquality and sustainable healthcare for all.
Whats unique about our locations
From an historic 19thcentury arsenal to a converted landmark power plantallofathenahealths offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience together.
Our company culture might be our best feature.
We dont take ourselves too seriously. But our work Thats another story.athenahealth develops andimplements products and services that support US healthcare: Itsour chance to create healthier futures for ourselves for our family and friends for everyone.
Our vibrant and talentedemployees orathenistas as we call ourselves spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds experiences and perspectives at every level and foster an environment where everyathenistafeels comfortable bringing theirbestselves to work.
Our size makes a difference too: We are small enoughthatyourindividual contributionswill stand out butlarge enoughto grow your career with ourresources and established business stability.
Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security expand access to highquality healthcare for all and support STEM education to develop providers and technologists who will provide access to highquality healthcare for all in the future. As part of the evolution of athenahealthsCorporate Social ResponsibilityCSRprogram weve selected nonprofit partners that align with our purpose and let us foster longterm partnerships for charitable giving employee volunteerism insight sharing collaboration and crossteam engagement.
What can we do for you
Along with health and financial benefitsathenistasenjoy perks specific to eachlocation including commuter support employee assistance programs tuition assistanceemployeeresource groups and collaborativeworkspaces some offices even welcome dogs.
In addition to our traditional benefits and perks we sponsor events throughout the year includingbook clubs external speakers and hackathons. And weprovideathenistaswithacompany culturebased onlearningthe support of anengaged teamandan inclusive environment where all employees are valued.
We alsoencourage a better worklife balance forathenistaswith our flexibility. Whilewe know inoffice collaboration is critical to our vision we recognize that not all work needs to be done within an office environmentfulltime. With consistent communication and digital collaboration tools athenahealthenablesemployees to find a balance that feels fulfilling and productive for each individual situation.
Employment Type
Full-Time
