Room Attendant
Room Attendant
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Salary Not Disclosed
1 Vacancy
Job Description
Room Attendant
Reports To: Housekeeping Supervisor andor Executive Housekeeper
Below are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories Job Function and Professionalism and Style Expectations.
Following the Core Responsibilities is a Physical Requirements category that is also expected of all positions within StepStone Hospitality Inc.
Each responsibility of this position is assigned a weight that indicates the percentage of the overall job it represents. For performance appraisal purposes the Core Responsibilities (what the job is; the substance of the job) account for 90 of the overall appraisal score. The other 10 is based on the Professionalism and Style category (how the individual goes about doing the job).
1. Administration
Report to Housekeeping Office at the beginning of shift pick up and sign out key and return key when reporting to office at end of shift.
Clean and maintain all assigned rooms and suites daily including bed stripping bathroom cleaning vacuuming dusting checking of room lights television spot cleaning and stocking all room supplies.
Report any items missing from rooms and suites.
Report all items in need of repair to supervisor and maintain equipment used in work.
Protect guest safety and wellbeing; be courteous to all guests and coworkers. Keep all doors closed when cleaning for safety and security purposes.
All lost and found are to be taken to the Housekeeping office as soon as they are found.
2. Support
Must have comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.
Ability to accurately report information.
Must follow all safety training to maintain proper health pertaining to bending stretching arm movement and lifting techniques.
Ability to scrupulously follow all StepStone and hotel policies and procedures.
Attend required meetings.
Professionalism and Style Expectations
These are expected of every associate within StepStone Hospitality Inc.
3. Personal Effectiveness
Projects and assignments are completed thoroughly professionally and with care.
Adjusts to highpressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts himherself (acts and dresses) professionally at all times; sets standards for all associates.
4. Communication
Understands and communicates the StepStone Mission and Core values.
Expresses ideas and conveys information clearly effectively and professionally.
Actively listens to others.
Conveys company information decision or problems to appropriate parties on a timely basis.
Works to resolve disagreements and is respectful of peers and coworkers.
Physical Requirements
5. These are required of every associate.
Minimum lifting of 20 pounds.
Pushing bending stooping upward reaching manual dexterity.
Hearing writing reading.
Minimum pulling of 20 pounds.
Other duties may be assigned.
Additional responsibilities specific to you are:
Must have a comprehensive knowledge of all hotel departments and functions.
High school education preferred. Relevant training and experience required.
Additional language ability preferred.
Employment Type
Full Time
