Job: Registrar Classification: Hourly/NonExempt Job Category: 5 Administrative Support Workers
Position Summary Patient Access Representatives / Registrar registers patients who come into a hospital/clinic for any type of treatment during all shifts including overnight and on weekends. They primarily report to the Patient Access Supervisor or Manager and work in a team environment alongside clerks and other Patient Access Representatives. Patient Access Representatives use excellent customer service and communication skills to obtain patient data and route patients to the appropriate area.
Essential Functions Greets patients answers phones and makes appointments. Completes all portions of patient registration in Electronic Health Record. Ensures that all forms including patient demographics insurance information and required consents have been completed. Verifies patient insurance coverage to determine patient liabilities to include copays deductibles and coinsurance. Calculates charges and payment due for selfpay patients. Prepares daily reports showing daily collections and verify deposit information. Maintains monthly collection goal. Maintains QA of 98. Performs all other duties as assigned Adheres to and follows all patient experience initiatives. Reports to and departs from work on time and as scheduled. Must be able to deal with stress while maintaining composure. Follows and adheres to TRMC vaccine policy(s) mandated by the Centers for Medicare & Medicaid Services (CMS).
Work Experience At least one year of office experience is preferred.
Education High school diploma or equivalent preferred. Bilingual in English and Spanish is preferred.
Physical Demands and Work Environment Lifting/Carrying Pushing/Pulling Lbs. Time Lbs. Time 110 3 1 033 2 033 5175 None 5175 None 76100 None 76100 None
Movement Time Bend/Stoop/Twist 3466 Crouch/Squat 3466 Kneel/Crawl 033 Reach above Shoulder 033 Reach below Shoulder 033 Repetitive Arm 033 Repetitive Hand 3466 Grasping 3466 Squeezing 033 Climb Stairs 033 Walking Uneven 033 Walking Even 67100 Environment Time Indoors 67100 Outdoors 033 Extreme Heat 033 Dusty None Excessive Noise 033
Equipment Time Motor Vehicles None Foot Pedals None Extreme Heat None Dusty None Excessive Noise 033
Work near Time Machinery None Electricity 033 Sharps None Chemicals 033 Fumes 033 Heights None
Vision Depth Perception Required < 20 Required Color Not Required Peripheral Required
Endurance Hours at Once Total in 12HR Sit 4 8 Stand 1 2 Walk 1 2
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