Front Desk Supervisor
Front Desk Supervisor
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Job Description
POSITION SUMMARY
The Delta Hotels by Marriott Swindon is looking for a Front Desk Supervisor to join the Front Desk team!
We are looking for an enthusiastic Front Desk Supervisor wanting toassist in ensuring all our guests have a wonderful stayat the world leading hospitality company Delta Hotels by Marriott Swindon.
The Delta Hotels by Marriott Swindonprovides exceptional personal and friendly service whilst catering to a variety of guests.
At Delta Hotels by Marriott Swindon there is the opportunity to progress your career in a supportive environment!
As the Front Desk Supervisor you will
- Develop and maintain positive working relationships with others supporting the team to reach common goals
- Assist FOM in all areas to ensure a correct and smoothlyoperating department.
- Listen and respond appropriately to the concerns of other employees and guests.
- Assist with hiring and coaching staff
- Serve as a role model in all areas promoting uniform standards and good practice
- Preparation of letters memos and other documents using word processing spreadsheet database or presentation software.
- The entry and retrieval of information contained in computer databases and the use of a keyboard mouse or trackball to update records files reservations.
- Handle incoming and outgoing mail including date stamping and distributing incoming mail.
- Maintain computer and paperbased filing and organisation systems for records reports documents etc.
- Compile copy sort and file records of office activities business transactions and other activities.
- Speak with others using clear and professional language including appropriate telephone etiquette.
A successful Front Desk Supervisor is someone who is
A warm peopleoriented demeanour
A teamfirst attitude
Positive outlook and outgoing personality
Flexibility problemsolving skills and multitasking ability
Knowledge of Opera is preferred but not essential
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
In return for your hard work the Front Desk Supervisor will receive
- Discounted stays at over 9100 hotels worldwide!
- Discounted food & drink in all our restaurants and bars
- Discounts for your friends and family
- Free use of Leisure Club facilities
- Wellness and mental health programmes
- 20 Holiday days increasing with length of service
- Double pay for bank holidays
- Company sick pay after 6 months of service
- World class training and development
- Unlimited career opportunities (internationally and locally)
- Staff parties
- Free meal on shift
- Free car parking
- Service awards and recognition gifts
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
Employment Type
Full-Time
