Senior Executive Planning Operations
Senior Executive Planning Operations
Posted on :
15-04-2025
Employer Active
1 Vacancy
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Job Description
Position Title: Senior Executive Planning & Operations
Location: Dubai
Language: Arabic and English
Experience: 1 year minimum
*Candidates in DUBAI and Arabic and English speakers only apply*
Job Purpose
The Senior Executive Planning & Operations role is pivotal to the companys success acting as the internal interface between operational departments and external clients. This role ensures high customer satisfaction and operational profitability.
Core Duties and Responsibilities
- Plan manage and operate small to mediumscale events serving as the main contact between clients and internal teams.
- Build strong client relationships ensure excellent customer service and handle queries or complaints effectively.
- Coordinate with external agencies (e.g. Police transport providers) and internal departments to ensure smooth event .
- Implement event processes ensure compliance with Health & Safety standards and meet legal and documentation requirements.
- Prepare event requirements through CRM systems clearly communicating with clients and internal departments.
- Manage event budgets track costs maximize revenue and identify upselling opportunities.
- Reconcile financials postevent and provide accurate data for invoicing.
- Generate detailed event reports and key performance indicators for management review.
- Understand market positioning of events and assess collective impacts of simultaneous activities.
- Evaluate event success from multiple customer perspectives (organizers exhibitors visitors internal teams).
- Conduct professional presentations and site tours to support sales and secure business.
Education and Skills:
- University degree level preferably in Events or Hospitality Management.
- Proficiency in Word Excel Outlook Internet and Email
- Knowledge of CRM
- Report Writing
- Knowledge of Health & Safety / IOSH
- Knowledge of AutoCAD
crm systems,operations,risk assessment,forecasting,health & safety,report writing,event planning,health & safety compliance,microsoft outlook,microsoft word,budget management,crm,autocad,client relationship management,microsoft excel
Employment Type
Full Time
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