Sr Associate Account Management
Sr Associate Account Management
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$ 46000 - 84000
1 Vacancy
Job Description
Date Posted:
Country:
United States of AmericaLocation:
OT532: NQA Lorton VA 9712D Gunston Cove Road Lorton VA 22079 USA- Manage a portfolio of approximately 1000 units
- Serve as primary contact for timely resolution of customer needs surrounding inquiries such as estimating insurance certificate requests billing questions call back concerns maintenance record requests and scheduling
- Build relationships by contacting customers on a rotational basis or as dictated by customer expectations
- Develop and expand the sales territory through cold calling and familiarity with local market conditions and competitor dynamics
- Manage and nurture account relationships to drive renewals and repair using technology telephony and virtual capabilities
- Conduct sales planners and needs assessment to inform account targeting efforts including expansion within existing installed base and renewal efforts
- Assist with customer concern resolution along with Operations including Service PM and Supervisor
- Use Otis sales tools to effectively track opportunities pipeline and forecast sales results
Education / Certifications
- High school diploma or equivalent required; bachelors degree preferred
Basic Qualifications
- Excellent demonstrated customer service skills required
- Ability to work in a highly teamoriented and dynamic environment
- Candidate must demonstrate strong presentation written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
- Needs to be selfmotivated and able to manage many simultaneous projects and responsibilities
- Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
- Strong leadership skills goalorientated and selfmotivated with strong time management and organizational skills
Preferred Qualifications
- Previous sales experience preferred
The salary range for this role is $46000 to $84000. We may ultimately pay more or less than the posted range and the range may change in the future. Pay within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance and business or organizational needs.
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fastmoving highperformance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global peoplepowered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability please contact us at .
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Required Experience:
Senior IC
Employment Type
Full-Time
