Key Account Specialist

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense factory automation air and water quality environmental monitoring electronics design and development oceanographic research deepwater oil and gas exploration and production medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Summary

Develops new relationships and interacts with existing customers primarily by phone to increase sales of an organizations products or services. Works closely with team members inside as well as outside. Responds to incoming customer calls for entry of quotes and orders. At this level tasks and assignments tend to be simple straightforward in nature and duties are performed under close supervision.

Essential Duties and Responsibilities

Contact will be made through but not limited to phone calls email mailings and faxes to communicate opportunities to customers.

Contact potential or existing customers to inform them of current and new products and services.

Source new sales opportunities through inbound lead followup and outbound cold calls and emails.

Maintain knowledge of relevant products policies services vendors and methods of delivery

Proactive and timely followup with customers to meet sales quotas.

Understand customer needs and requirements; learn to answer questions about product or services.

Close sales with price quote credit terms and prepare sales order

Estimates date of delivery to customer based on knowledge of delivery schedules

Builds and maintains customer relationships

Enter and update customer information in the data base

Responsible for attaining quarterly quotas

Daily availability to include evenings and weekends when necessary to reach goals and deadlines.

Serve as the OEM liaison for the OEM orders projections.

Weekly orders forecast reports and data analysis reporting

Management of the orders funnel (pipeline)

Drumming up orders from the lagging OEMs (hey when can we expect your next order)

Administering OEM contracts (working with Contracts dept.

Onboarding of new OEMs

Maintaining price lists discounts and territories where applicable

Following up with the product manager(s) and Engineering on pending tasks that the OEMs are waiting for

Administrative main point of contact for daytoday OEM issues (e.g. wheres my RMA warranty status bulletins end of support etc.

Primary Salesforce admin

Working with the direct sales channels to resolve and OEM vs. Direct issues that arise

Handling escalated customer service issues

Reporting on historical and projections

Performing account reviews with the key OEMs to see if both sides lived up to their expectations as per the agreements.

Qualifications:

To perform this job successfully an individual must be able to perform each essential duty with little difficulty. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelors degree (B.A. from a four year college or university in related field and 02 years of directly related experience and/ or training; or equivalent combination of education and experience.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws regulations rules and regulatory orders. Our reputation for honesty integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other characteristic or nonmerit based factor made unlawful by federal state or local laws.