Patient Service Representative
Patient Service Representative
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Job Description
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Schedules appointments with the appropriate provider and time/location slot utilizing appropriate scheduling protocol.
- Routes calls to the appropriate extension ability to take messages and enter as a task.
- Utilizes all electronic systems and internet access to obtain necessary patient information effectively and appropriately.
- Collects and compiles accurate information for electronic records to perform clerical and scheduling duties accurately and efficiently.
- Demonstrates ability to maintain accurate legally sound and complete records.
- Interfaces with appropriate medical staff to ensure a cohesive working relationship in providing patient care services.
- Enters notes/special instructions needed for scheduling in the electronic medical record.
- Completes accurate documentation of informed consent with patients for visits as needed.
- Confirms the patients insurance provider and either obtain prior authorization or communicates the need for prior authorization to appropriate parties as needed.
- Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical/health care errors.
- Assists other members of the department as needed.
- High School Diploma required. College or collegeequivalent education is preferred.
- Previous experience with scheduling phone operator and working in a medical facility.
- Must be friendly outgoing peopleoriented.
- Excellent communication skills both written and oral.
- Telephone and computer skills are a must.
- Must be able to prioritize multiple tasks at once and deal with high levels of stress in an environment of changing priorities.
- Intermediate math and computer skills.
- Must be able to interact with all levels of staffing in a professional manner.
- Strong customer skills required.
- PNS offers a competitive compensation package including; Medical dental and paid time off.
We are Pacific Neuropsychiatric Specialists (PNS) and our experience enables us to offer effective outpatient individualized psychiatry care. Our psychiatry team provides psychiatric treatments for children adolescents adults and seniors from multiple offices located throughout Orange County we do accept patients from the entire United States as well. Our psychiatrists treat a number of mental health disorders including anxiety stress PTSD bipolar schizophrenia dementia depression ADD ADHD alcohol and chemical dependency and more. Our Psychiatry practice was founded on the principles of treating patients with care compassion and understanding.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
