Self Storage Property Manager
Self Storage Property Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
SUMMARY/EXPECTATIONS
Provides outstanding/knowledgeable customer service to all customers including answering phones returning customer voicemail messages and greeting customers in the office as well as throughout the site while performing other duties. Performs administrative duties as assigned by the Site Manager. Performs light site maintenance as assigned by the Site Manager.
ESSENTIAL FUNCTIONS
Greets walkin customers in the office
Greets customers throughout the site/facility
Provides excellent/outstanding customer service
Answers the phone and returns customer voicemail messages
Assists customers in choosing the appropriate size unit for the customers needs
Show sample size units to the customer
Show customers unit location at the site
Complete leases with customer
Collect/enter customer rent payments
Report and/or correct safety concerns
OTHER JOB FUNCTIONS
Contribute to a positive work environment
Maintain a professional personal appearance
Clean and prepare vacant storage units for rent
Perform daily security check(s) of facility (lock check/audit)
Perform minor maintenance & custodial duties
Enforce rules governing the property
Effectively resolve customer/tenant problems
Complete and submit company forms and reports accurately and timely
Maintain clean orderly office and restrooms
Stock merchandise (if applicable)
Perform other duties as assigned
BENEFITS
Health & Supplemental Insurance
Multiple Medical options offering plan designs to fit your needs
Two Dental* plan options
One Vision* plan option
MultiLevel Life Insurance* options for employee spouse & dependents
ShortTerm and LongTerm Disability* options
Critical Illness Hospital Indemnity and Accident Insurance* options
Two Hospital Indemnity* Plans
Legal Assistance* Plan
Section 125 (Flexible Spending and Health Savings Account) options
Retirement Plan (must be scheduled & working 19 hours/week)
401k and Roth IRA option available after the 1st quarter following six months of employment
Nocost professional retirement guidance
Paid Time Off (must be scheduled & working 36 hours/week)
13 days per year until fiveyear anniversary then 18 days per year accrued incrementally each biweekly pay period: available for use after 90 days of employment
Paid holidays (must be scheduled & working 36 hours/week)
Eligible after 90 days of employment
Employee Assistance Program (A nocost Benefit)
Nocost. confidential 24/7 telephone as well as inperson counseling sessions to help manage personal issues family issues stress anxiety & depression
Referrals for addiction legal & financial advice
Free elearning courses
Personal Assistant for help planning events vacations finding home and auto repair vendors & much more!
Pharmacy Discount Card
Free Wellness Service
Job Requirements
Previous retail support or customer service experience
Computer experience (preferably MS Office suite)
Communicate effectively both written and verbally (English)
Demonstrates high customer service standards
Pass a preemployment drug screen and have acceptable results of a background check
Current valid drivers license and auto insurance
PHYSICAL REQUIRMENTS
Sit or stand for up to 8 hours per day
Ability to traverse entire property for audit lock removal or tour purposes
Ability to bend twist and lift
Ability to frequently lift or move up to 25 lbs. of pressure; occasionally lift or move up to 40 lbs. of pressure
Required Experience:
Manager
Employment Type
Full Time
