Job Description
Our client is a leader in the Quick Service Restaurant (QSR) industry known for their innovative approach to enhancing customer experiences and operational efficiency. With a strong emphasis on digital transformation they strive to redefine industry standards through cuttingedge technology and datadriven strategies.
As the Information & Technology Lead you will play a pivotal role in shaping the companys digital transformation journey. This senior management role is a unique opportunity to lead impactful IT initiatives develop innovative solutions and implement advanced systems to drive automation and operational excellence across the organization. Reporting directly to the Group CEO you will influence strategic decisionmaking and enable the business to meet its objectives in an everevolving QSR landscape.
Responsibilities:
- Digital & Delivery Strategy: Lead the planning and of eCommerce and delivery strategies to achieve online sales targets. Serve as a key liaison with stakeholders across digital platforms.
- IT Infrastructure Management: Ensure minimal network interruptions high availability of critical systems and consistent internet connectivity across all locations.
- Technology Development: Oversee IT development projects implement new systems leveraging BI and AI and drive automation of processes to enhance efficiency.
- Risk Management: Conduct regular security audits ensure compliance with regulations and promptly address security incidents to mitigate risks.
- Business Intelligence Leadership: Develop and maintain BI strategies enabling stakeholders to monitor and uncover actionable insights through advanced data analysis.
- Special Projects: Lead and manage complex crossfunctional projects that align with organizational priorities.
Requirements:
MustHaves:
- Bachelors degree in Information Technology Management or a related field.
- At least 10 years of leadership experience in IT with expertise in financial analysis and accounting systems.
- Proven track record in Retail or QSR industries.
- Proficiency in advanced Excel BI Tools and SQL.
- Exceptional problemsolving skills adaptability and ability to manage multiple priorities.
NicetoHaves:
- Familiarity with eCommerce platforms and integration.
- Experience with AIdriven systems.
- Project management certification (e.g. PMP Agile).