Patient Access Representative - Clinic
Patient Access Representative - Clinic
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Job Description
Overview
RiverView Health is a community owned membership based nonprofit organization that was formed in 1898 and continues to be the sole community hospital in Crookston MN.
RiverView Health operates a 25 bed Critical Access Hospital RiverView Recovery Center; a chemical dependency outpatient treatment program RiverView Home Care and five primary care and specialty clinics in the hospitals service area.
We have a robust scholarship program for those furthering their education in a medical field excellent benefits and a friendly work environment. Fulltime benefits include health insurance free single vision and basic dental insurance life insurance longterm disability and shortterm disability and employer HSA contributions. Other benefits include employer pension matching shift differential incentive/premium pay free annual biometric screening and paid volunteer time off.
RiverView is an Equal Employment Opportunity employer.
Responsibilities
Position: Patient Access Representative Clinic
Schedule: FullTime 1 fte) 80 hours per pay period
Clinic hours: MondayFriday 7 AM 7 PM
Pay Range: $20.06 $28.08 (D.O.E dependent upon experience)
Job Status: NonExempt/Hourly benefitted position
River View Health has an opening for a full time 80 hours every 2 weeks) Patient Access Representative Clinic. This position would cover shifts between 7 a.m. 7 p.m. in our Crookston Clinic and would have a weekend rotation once every 6 weeks from 9 a.m. 1 p.m..
The Patient Access Representative:
- Answers phones and schedules patients.
- Greets and registers patients while collecting and accurately entering all information required for visit.
- Communicates clearly and effectively with patients and families physicians nurses and insurance companies.
- Performs insurance verification either real time or manual verification for eligibility.
- Performs point of service collection of copays and other patient liability..
- Obtains signatures for all necessary documents.
- Safeguards and reconciles all monies collected daily in compliance to cash handling policies and procedures.
- This position will be cross trained to the Emergency Department for Patient Access responsibilities in that area when needed.
Qualifications
Required:
- Minimum two 2 years of customer service experience
- Ability to sit stand or walk for long periods of time
Preferred:
- Experience in health care setting
- Proficiency with Microsoft Office
- 1 years of experience in a Patient Access setting
- 1 years of experience with an Electronic Medical Record such as Epic
- Basic knowledge of medical terminology and medical insurance
Competencies:
- Ensure accurate data entry for patient registration and scheduling
- Ability to work effectively in a team environment
- Good communication skills (verbal & written) organization leadership and problemsolving
Required Experience:
Unclear Seniority
Employment Type
Unclear
