Income Officer Grade 8 38934 -40755
Income Officer Grade 8 38934 -40755
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Job Description
Income Officer
Salary Gradeper annum including London Weighting
Allowance
Job Term: Full Time
No. of Hours: 36 per week
Appointment Type: Permanent
Croydon Council has 1 full time Income Officer with the Income & Lettings Service.
Your main responsibility will be the recovery of rent arrears from current tenants including extensive contact with them either on the telephone or at interview. You will need to persuade tenants with rent arrears to make their rent payments a priority over their other financial liabilities. A firm but consistent approach will be essential to control the level of rent arrears on your patch of tenancies.
Among the attributes that you will need for this work is the ability to manage a varied and demanding workload to consistently produce high quality work; and provide a service to members of the public consistently but sensitively according to their individual needs while meeting the customer care standards set for the service.
If you believe you have the skills please apply.
To view the Income Officer profile click here
Closing date: Wednesday 23 April 2025 at 11.59pm
Equal Opportunities and Safeguarding Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements.
As users of the disability confident scheme we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
- Accounting Software
- Accounting And Auditing
- Accounts Receivable
- Accounts Reconciliation
- Computer Data Entry
- Cooperate risk management
- Accounting & Finance
- Collection And Recovery
- Account Management
- Cash Management
- Communication
- Conflict Management
- Microsoft Excel
- Telephone Skills
- Customer Relationship
