Tax Accountant - Team Leader
Tax Accountant - Team Leader
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Salary Not Disclosed
1 Vacancy
Job Description
We are looking for a motivated and experienced Tax Accountant Team Leader to join our online accounting team.
About Us:
At Etax we specialise in delivering outstanding online tax services to clients across Australia. Our commitment to innovation integrity and continuous improvement drives us to provide convenient and professional tax services entirely online. As a rapidly growing company we also foster a positive remotefirst working environment for our team.
We are looking for a dynamic and experienced Tax Accountant Team Leader to join our team helping us maintain highquality service and supporting a remote workforce.
About the Role:
As a Tax Accountant Team Leader you will oversee the preparation and review of individual tax returns ensuring processes run smoothly within our online platform and are completed within service guarantee timeframes. Youll lead a team of accountants working remotely fostering collaboration and excellence while building strong relationships with clients through various digital communication channels.
Key Responsibilities:
- Team Leadership: Manage the workflow of a remote team delegate tasks fairly and provide timely constructive feedback on performance. Offer guidance and technical support to team members on taxrelated queries to ensure clients consistently receive accurate highquality advice. Maintain a strong focus on collaboration development and upholding Etaxs service standards.
- Client Engagement: Proactively engage clients through our online platform and other digital avenues to expedite tax return processes and ensure satisfaction. Respond to all client inquiries within 24 hours.
- Quality Assurance: Ensure all work complies with quality assurance standards in an online service environment and participate in internal audits.
- Remote Workforce Support: Provide leadership and support to a team working remotely ensuring clear communication and guidance on company goals projects and KPIs.
- Team Projects: Actively contribute to team projects and continuous improvement initiatives with a focus on remote collaboration and productivity.
- Professional Development: Mentor and train graduate accountants including remote staff and participate in ongoing professional development through internal and external training.
- Customer Service: Maintain high standards of service delivery in an online setting upholding our values of honesty integrity and kindness in all client interactions.
Qualifications and Experience:
- Bachelors Degree in Accounting or a related field.
Extensive experience processing and reviewing Individual Tax Returns. - Strong focus on customer service and client engagement in an online environment.
- Experience leading and managing remote teams.
- Excellent interpersonal and communication skills with a professional approach to remote client and team interactions.
- Knowledge of Microsoft Office Suite and experience working in a professional digitalfirst environment.
Key Competencies:
- Proven ability to lead and support a remote team in a positive productive manner.
- High attention to detail with strong organizational and time management skills in a virtual work setting.
- Proactive problemsolving abilities and initiative in improving processes in an online environment.
- Ability to handle confidential information with professionalism and discretion.
- Commitment to personal and team development including mentoring and external studies (e.g. CA/CPA).
Why Join Us
At Etax we provide a supportive and collaborative remote work environment where continuous improvement and professional development are embraced. Our online platform allows you to work flexibly while delivering toptier services to clients across Australia. We offer competitive benefits and opportunities for growth within the organization. If you are passionate about leading a remote team delivering excellent online client service and working in a fastpaced dynamic environment we want to hear from you!
How to Apply:
Please send your resume and a cover letter to our recruitment platform by clicking apply now!
Required Experience:
Manager
Employment Type
Full-Time
