Partner Engagement Experience Lifecycle Program Manager

Red Hat is seeking a dynamic and strategic Partner Engagement Experience Lifecycle Program Manager to lead the development and of a comprehensive strategy for the Partner Lifecycle encompassing Recruiting Onboarding Activation Enablement GoToMarket (GTM) and Partner Success. This role will sit within the Center of Excellence team in the Partner Engagement Experience Organization and will play a critical role in enhancing the overall partner journey.

What you will do:

• Strategic Leadership: Define and drive the global strategy for the Partner Lifecycle ensuring alignment with organizational goals and partner needs.

• CrossFunctional Collaboration: Work closely with key stakeholders across various teams including Sales Marketing Product and Customer Success to create a seamless partner experience.

• Operationalization: Develop actionable plans to operationalize the strategy including timelines resource allocation and milestones for each stage of the partner journey.

• & Management: Oversee the implementation of initiatives related to recruiting onboarding activation enablement and ongoing partner success ensuring adherence to best practices and timelines.

• Performance Monitoring: Establish key performance indicators (KPIs) to measure the success of partner programs and continuously assess performance against these metrics.

• Feedback Loop: Create and maintain mechanisms for gathering feedback from partners and internal stakeholders using insights to drive continuous improvement of the partner experience.

• Training & Enablement: Develop content and collaborate with the enablement team to implement training programs to ensure internal teams and partners are equipped with the necessary knowledge and tools for success.

• Documentation & Reporting: Maintain comprehensive documentation of strategies processes and results providing regular reports to leadership on program status and impact.

What you will bring:

• Bachelors degree in Business Administration Marketing or a related field; advanced degree preferred.

• 5 years of experience in program management partner management or related fields with a strong understanding of partner ecosystems.

• Proven track record of developing and executing successful strategies across multiple areas of the partner lifecycle.

• Experience and knowledge across multiple partner profiles and engagement motions.

• Exceptional analytical skills with the ability to interpret data and translate insights into actionable strategies.

• Strong interpersonal and communication skills with the ability to influence and collaborate across teams and levels.

• Experience in project management tools and methodologies with a focus on agile practices preferred.

• A proactive mindset and the ability to thrive in a fastpaced dynamic environment.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location experience applicable skills and training external market value and internal pay equity. Annual salary is one component of Red Hats compensation package. This position may also be eligible for bonus commission and/or equity. For positions with RemoteUS locations the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the worlds leading provider of enterprise open source software solutions using a communitypowered approach to deliver highperforming Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from inoffice to officeflex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.

Benefits
Comprehensive medical dental and vision coverage
Flexible Spending Account healthcare and dependent care
Health Savings Account high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability paid family medical leave and paid military leave
Additional benefits including employee stock purchase plan family planning reimbursement tuition reimbursement transportation expense account employee assistance program and more!

Note: These benefits are only applicable to full time permanent associates at Red Hat located in the United States.

Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for and will not pay any fees commissions or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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