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A highly organized and techsavvy Virtual Assistant with a strong foundation in IT software support and executivelevel administrative assistance. Proven ability to streamline workflows manage executive calendars and support software systems across startups agencies and enterprise teams. Combines technical knowhow with toptier organizational and communication skills to support business operations seamlessly.
IT & Software Support
Software troubleshooting (Windows Mac SaaS platforms)
Cloud tools (Google Workspace Microsoft 365 Slack Zoom)
CRM & Project Tools (HubSpot Salesforce Asana Jira Notion)
Data entry analytics dashboards and automation via Zapier Airtable
IT onboarding/offboarding processes
Basic scripting (e.g. Python HTML/CSS or SQLif applicable)
Executive Assistant Duties
Calendar & inbox management for Clevel executives
Travel planning & expense reporting
Meeting coordination minutes and followups
Confidential document handling & file organization
Presentation & report creation (PowerPoint Google Slides Canva)
Internal & external communication handling
Communication: Slack Zoom MS Teams
Productivity: Notion Trello Asana ClickUp
CRM/Operations: Salesforce HubSpot
IT/Software: Google Admin Console LastPass Zendesk Jira
Automation: Zapier Airtable
Documents: Google Docs/Sheets/Slides MS Office Suite Adobe PDF Tools
Virtual Assistant Freelance 2022Present
Provide IT support for remote teams including onboarding/offboarding email configurations and access management.
Manage executive schedules book meetings across time zones and prepare executive briefings.
Automate reporting processes using Airtable Zapier and Google Sheets.
Drafted standard operating procedures (SOPs) for both technical workflows and admin processes.
Executive Assistant to CTO Tech Startup
Supported CTO and development team with calendar management product launch schedules and sprint planning documentation.
Managed Jira ticket queues updated Confluence pages and handled team onboarding.
Coordinated investor and stakeholder meetings created pitch decks and maintained NDA files.
Full Time