Quality Operational Integrity Coordinator
Quality Operational Integrity Coordinator
Posted on :
15-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
15-04-2025
Job Description
PRIMARY RESPONSIBILITIES
Quality: To implement maintain and further develop a Minerals Trade Quality Management System that integrates all SA businesses and branches including the existing certified QA systemsISO 9000
Operational Integrity: To implement maintain continuously develop and improve all HSErelated areas including legal compliance client requirements and OI management system requirements as per local and Global requirements at the responsible site.
RESPONSIBILITIES
Quality:
- To ensure that company and group policies are implemented in the Minerals Trade department working and objectives are achieved.
- Streamline and optimize the existing quality systems and integrate businesses/branches that are not included.
- Ensure that the companys Quality Management Programme is implemented and maintained.
- Quality (Client complaints data personnel performance turnaround equipment).
- Client Satisfaction (meeting external and internal customer expectations from a service quality and turnaround perspective).
- Actively participate /adopt/follow up of Quality Improvement Projects/Programmes.
- Assess needs organise and perform Internal Audits within the operations and quality systems.
Operational Integrity
- Implement the business line OI Top page at the responsible site
- Implement maintain and control OIMS and local HSE regulatory requirements at the responsible site
- Manage clear HSErelated communication between role players (OI Site personnel and Management)
- Use of global assessment tools (Stellar) and auditing/inspection processes
- Promote HSE awareness (Campaigns awareness communications etc. throughout the responsible site
- Conduct OI training aligned with OIMS and local regulatory requirements
- Report and manage OIrelated incidents near misses hazards and best practices per group expectations
- Conduct Incident Investigations and form part of all incident investigations.
- Report incidents near misses hazards and site KPIs
- Facilitate Risk Assessments through the Crystal module
- Implement Global OI Initiatives throughout the responsible site where applicable (Safe Start Stellar Safety Month Quarterly Campaigns Safe Talks SGS Rules for Life Stop Work Authority BBS etc.
- Ensure corrective action implementation from Incidents / Best Practices
- Conduct L4 compliance audits and inspections/site visits and provide guidance and assistance on related challenges and areas of improvement
- Evaluate the business process and procedures for changes and amendments as and when required
- Assist locations with internal and external audits client visits governmental/regulatory visits etc.
- Timeously conduct inspections and compile reports relating to HSE matters
- Adhere to and ensure adherence to all safety requirements of the SGS management system.
- Perform any reasonable tasks assigned to the job holder to support the overall OI strategy.
SPECIFIC AUHORITIES
- Experienced withand ISO 9000
- Experienced with establishing a quality management system to include the issuance of procedures work instructions and quality manuals.
- Promote the image capability and integrity of the company to the clients.
- Support for any claim handling that may arise from clients or out of internal complaints audit results etc.
- Operate to the highest standards of ethics following the SGS Statement of Integrity Lead coach and develop a businessoriented team.
- Identify plan recommend and complete OI programs following the Natural Resources OI strategy and applicable business strategies
- Align work with Natural Resources OI Manager and Location OI Coordinators & Location Manager
- Implement OIMS / IMS and countryspecific regulatory requirements to assure compliance
- Conduct OI inspections and selfassessments to verify the implementation of OIMS / IMS and compliance with country regulatory requirements regarding Health Safety and the Environment.
- Provide OI support to site and functions (e.g. Purchasing) during projects; (e.g. during site expansions new construction new equipment purchases new processes etc.
- Conduct incident investigations for incidents occurring at the site
- Timely reporting of OI relevant items including incidents near misses hazards and KPIs within the country using Crystal
- Implement SGS wide OI activities at the site including Stellar Safety Month Quarterly Campaigns Best Practice Sharing SGS Rules for Life Stop Work Authority BBS etc. to assure compliance with OIMS and Country regulatory requirements.
- Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection and take action to address the hazard.
- Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
- Initiate a formal improvement request when a deviation of the system occurs possible improvements are identified or when nonconformity is identified.
Qualifications :
Education
- Appropriate Quality Diploma or relevant qualifications
- SAMTRAC / NEBOSH (Completed or in progress)
- HSE certification preferred (Incident Investigation HIRA Auditing)
- Experience in SANAS accreditation process
Experience
- 3 years of relevant HSE management experience and handson experience to implement and maintain Quality systems
- Advanced Microsoft software experience
- Document and report writing experience
Competencies
- Broad knowledge of applicable legislations
- Knowledge on ISO 45001 ISO14001
- Systems and Legal auditing
- Good personnel / communication skills
- Role player / team leader
- Investigation knowledge & skill
- Risk assessing in practice
Required Skills
- Ability to understand and explain technical (HSE specific) topics for all levels of personnel
- Ability to understand site contributions to Regional OI Performance and capability to use existing tools; prioritizing risks and influencing factors
- Ability to influence without direct reporting lines
- Ability to evaluate the accuracy of root cause analysis and the effectiveness of proposed solutions
- Sufficient knowledge of English to communicate with the OI Manager and to understand Global OI Communications
- Translates Strategy into Actions Effectively communicates strategy and action plans to others. Agrees on SMART targets/KPIs/objectives that are linked to the strategy. Reviews progress against the defined objectives.
- Influences Internally & Externally Seeks to understand others needs and interests to build trust. Convinces others to change the way they think and act. Tailors his/her message to the audiences needs. Generates engagement and commitment from others.
- Collaborates Effectively Goes beyond borders to connect with others. Shares information and resources across countries / businesses / teams. Leverages diversity to work efficiently. Seeks out and replicates better practices. Overcomes barriers that inhibit interaction.
- Embraces Change Anticipates the need for change. Seeks out new and improved ways of doing things. Overcomes the barriers to change. Implements change in a timely and effective manner. Champions the importance of change. Manages the cultural change we are seeking in focusing on three core elements which are Leadership Education and Discipline (LED).
- Supports the Cultural Change using a soft skills approach Enhanced OI strength through the 7C principles which are Coaching Confidence Communication Change Courage Compliance. Reinforces a strong OI culture at the country level
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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