Transformation Management Office Portfolio Management Lead

The Opportunity 

We are excited to appoint a Transformation Management Office (TMO) Portfolio Management Lead for UK & Ireland to manage a portfolio of programs and projects for the market coordinating and streamlining immediate activities and acting as a governance body overseeing the overarching Transformation plan.

You will be 100 dedicated to portfolio management efforts related to Enterprise Transformation and will work across functions programs projects and initiatives to plan and govern an integrated management approach. This will include providing strategic alignment excellence and management of all transformation programmes being delivered within the UK&I market.

This individual will develop and uphold programme and project management governance standards and processes as defined by the Global and UK&I Transformation Management Offices. This role aims to ensure the alignment of market transformation with enterprise goals and priorities solving and advocating for marketspecific nuances and challenges (e.g. capacity / resourcing). The role will also drive transformation in connection with other local priorities projects and businessasusual activities.

What will my accountabilities be

• Leads the Portfolio team: Manages the team and produces regular updates on the progress of defined KPIs to ensure it is on track.
• Market Alignment:
• • Coordinate market transformation across business functions to ensure alignment and delivery of the Accelerating the Arches vision across the three strategic advantages Consumer Restaurant Company.
  • Collaborate closely with the Transformation Director UKI and Global Enterprise Transformation Office to seamlessly integrate and execute programs such as GBS ArchOS MCX etc. in market.
• Integrated Market Roadmap:
  • Build and maintain the UK&I Transformation Plan a forwardlooking prioritised list of projects to be delivered over the next 3 years.
  • Drive the integration of the market roadmap with broader functional teams (e.g. Technology National Operations) and ongoing change control in alignment with governance and process.
• Governance & Oversight:
  • Management of all inflight programs and projects in accordance with the Transformation plan across all functional areas including:
• • • Work with Head of Project Delivery to triage and escalate risks and proactively resolve issues;
    • Continuously evaluate and refine the Transformation roadmap adapting plans to accommodate changing priorities resources or external factors;
    • Manage the Change Control Process ensuring that all changes go through the appropriate governance and signoff depending on their size; and
    • Ensure that all Governance forums in the Enterprise Transformation Office structure are operating effectively.
• Capacity Planning and Management: Alongside the Head of Project Delivery understand resource and skill needs of market personnel to support transformation initiatives. Support mobilisation of inmarket teams for each initiative in partnership with global programs (parttime SMAs fulltime backfills etc..
• CrossFunctional Stakeholder Management and Escalation: Act as key liaison with various stakeholders including Global segment and market leadership to drive alignment. Escalate key issues and risks as needed. Partner with Change Management & Project Delivery teams to foster buyin across teams and with 3rd parties (Suppliers Franchisees) and effectively communicate progress and key changes throughout the transformation.
• Ensure Maximum Return on Investment: Support the Transformation Office with ensuring that the projects being delivered within the UK&I Transformation portfolio represent the greatest return on investment for the organisation and the fullest alignment to the strategic drivers.
• Integrated Dependency Management: Identify track and resolve the toplevel dependencies between all inflight projects and programs. Facilitate horizontal coordination among market teams to promote a shared understanding of interdependencies.
• Impactful & Value Adding Reporting: Produce high quality reporting information as input to key governance sessions. Ensures all reporting is accurate and value adding for senior stakeholders with a focus on any action required or decisions that need to be made.
• Provide outsidein perspectives on best practices: Provide regular outsidein perspectives on best practices and approaches to achieving successful business transformation through Portfolio Management and drive a spirit of continuous improvement.

What Team will I be a part of

You will be part of the Strategy Insights and Transformation team in the UK&I market and will work within the Transformation team reporting directly to the Transformation Director. This teams connect people across our business to focus on delivering the right projects in the best way to achieve our business goals. It proactively and independently challenges and innovates working diligently to improve the way we work and deliver change as a business. You will be required to work collaboratively with colleagues right across the business and with external partners to amplify the impact you can have. This is a truly exciting time to lead the Transformation team and collaborate across the business to influence the outcomes for change.

Who are my customers
Given the central nature of the role your customers are wide and varied. With engagement and influencing being strengths you will also have the emotional intelligence and flexibility in thinking and acting to engage with relevancy and authenticity at every level. Your key customers (not exclusive) include:

• Transformation Management Office retain alignment and report on delivery of the Accelerating the Arches vision.
• UK&I Change Steering Group use governance optimally to hold the business to account.
• Project leads advocate and demonstrate innovative and agile ways of executing change.
• UK&I Communications team ensure our strategic storytelling is simple clear and consistent.
• Franchisees collaborate and value them as a business partner and change enabler.
• Suppliers and partners demonstrate our scale through smart partnering and resource sharing.
• Restaurants making sure that in whatever we do we stay grounded and keep it real.

Qualifications :

What background do I need to have

What You Need To Succeed (minimum Qualifications)

Educations & Certifications:

• Bachelors degree in business management or related field. Desirable: Masters degree education.
• Project Mgmt. Professional (PMP) Certified

Skills and Experience:

Project Management:

• Managing and optimising program and project teams and/or executing Change or Transformation projects for clients and business customers in relevant industries. This will include being able to effectively communicate complex project management processes in simple language as well as being able to win buyin to the required changes  
• Designing and executing project plans & managing budgets

Alignment with Corporate Strategy:

• Aligns with other PMO Leads and other project delivery stakeholders across the business to prioritise initiatives.

Stakeholder Management:

• Ability to establish and maintain strong relationships while working in a matrixed environment across complex stakeholders and drive alignment to transformation.
• Strong communication skills both written and verbal with the ability to make the complicated simple

Excellent :

• Monitors performance metrics and adjusts processes & priorities as needed.
• Drives continuous improvement and best practices.

Personal Qualities:

• Resilient and adaptable able to work in ambiguous situations
• Collaborative and customerdriven approach
• Adept at role modelling new behaviours mindsets and ways of working
• Willingness and ability to live the McDonalds values every day: Serve Inclusion Integrity Community and Family.

Additional Information :

Company Vision and Culture

Our Global vision is to build a better McDonalds and in the UK and Ireland we are working hard to be the UK & Irelands bestloved restaurant company.

McDonalds is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other and how we interact with customers franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent creating positive energising exceptional working environment for us all.

Our values drive our culture and shape our beliefs our priorities and our actions. They influence the decisions we make how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together

At McDonalds we are People from all Walks of Life... 

People are at the heart of everything we do and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities which we are proud of. The diversity of our people customers Franchisees and suppliers gives us strength.

We do not tolerate inequality injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it whether with McDonalds or elsewhere.

#LIHybrid

Remote Work :

No

Employment Type :

Fulltime