Claims Consultant
Claims Consultant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At Pacific International Insurance were shaking up the insurance game across the Tasman!
Based right here in Newcastle weve been proudly protecting what matters most to Aussies for years offering costeffective car and pet insurance with thoughtful nofuss online products and services. But were more than just insurance were all about soft landings whether its for our customers partners community team or the broader industry.
Our customerfocused team friendly approach and topnotch claims service are at the heart of everything we do. With a strong foundation and a forwardthinking mindset were always looking ahead ready to meet the evolving needs of our customers in an everchanging world.
Join us as we continue to make insurance simple smart and focused on what truly matters.
The opportunity
We are looking for a Motor Claims Consultant for a fulltime permanent position. You will work from the Newcastle office supported by our existing motor claims team.
You will engage with our customers to process their motor claims promptly and effectively. Our focus is on a great customer experience and not call time so you wont be chained to your desk like some call centre roles.
Whilst we are seeking an experienced consultant we will provide full training on our products systems and operating ethos.
We would love to hear from you if you
- Are energetic and tenacious with a passion for service and love making things simple;
- Have solid digital literacy and an aptitude for learning;
- Have demonstrated experience handling insurance claims.
- Are skilled in negotiation persuasion and investigation with customers and service providers;
- Can confidently build rapport with customers and service providers; and
- Are confident to ask probing questions and gain detailed information to support claims handling.
Why you will love working with us
- A purposedriven company that strives to deliver our world with soft landings.
- Competitive remuneration and variable rewards.
- Supportive and collaborative work environment that values worklife balance ensuring you have the flexibility to excel both personally and professionally.
- Professional development opportunities such as LinkedIn Learning.
- A Wellbeing Program offering EAP services and annual wellbeing reimbursement to support your individual wellness.
- Reward and Recognition Program offering both monetary rewards and additional leave.
If you are excited by this opportunity apply with your CV and cover letter to help us learn more about you and we will be in you require further information or assistance with your application please reach out our People team at
Skills And Experiences
Required Experience:
Contract
Employment Type
Full-Time
