Financial Aid Counselor I
Financial Aid Counselor I
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Job Description
Position Details
Req ID:
req19486
Position Title:
Financial Aid Counselor I
Position Type:
Staff FullTime
Position Number:
AS7339
OSU Campus:
Stillwater
Department:
Scholarships and Financial Aid
Location Address:
North Hall Student Services 700 N Greenwood Ave Tulsa OK 74106 USA
Hiring Supervisor:
Ashley Lorenz Assistant Director
Hiring Range:
(Contingent upon available funding):
19.23 20.67 Hourly
Work Schedule:
Monday Friday 8 a.m. to 5 p.m.
Faculty Appt Period:
Job Summary:
Provide financial aid counseling for students and parents. Certify eligibility for specific loan scholarship and test fee waiver programs. Participate in the recruitment and retention of students at Oklahoma State University. Personal finance is a highlycharged emotional issue and can result in confrontational situations when providing customer service.
Special Instructions to Applicants
Please include a cover letter resume and list of professional references with your completed application. This position will work at our OSUTulsa location.
Education & Experience
Position Qualifications:
Required Qualifications: Bachelors degree Strong interpersonal skills and excellent listening verbal and written communication skills. Ability to identify issues investigate possible reasons/solutions evaluate possible outcomes and develop the most efficient and effective plan of action for each individual situation. Sensitivity to the emotional nature of discussions related to finances and the ability to balance requirements of federal state and institutional programs with concepts of customer service. An ability to clearly communicate in a presentation setting to groups and to individuals. Because of the nature of the information available to this staff member the employee must be able to incorporate the need for confidentiality of information into every aspect of the job. Preferred Qualifications: Experience working with students in a collegiate setting. Experience working in an online computer environment or with personal computer applications. Experience working with the financial aid process and a background in personal finance. One year of experience related to financial aid counseling.
Ability to work effectively with students who become angry or upset.
Must display a consistent attitude of customer service.
Public speaking experience.
Oklahoma State University (OSU) strives to provide a safe study work and living environment for its faculty staff volunteers and students. To support this environment and comply with applicable laws and regulations OSU conducts preemployment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include but is not limited to criminal (felony and misdemeanor) history sex offender registry motor vehicle history financial history and/or education verification. Background checks will be conducted when required by law or contract and when in the discretion of the university it is reasonable and prudent to do so.
Oklahoma State University as an equal opportunity employer complies with all applicable federal and state laws regarding nondiscrimination. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race religion age sex color national origin marital status disability or veteran status with regard to employment educational programs and activities and/or admissions. For more information visit .
Employment Type
Full Time
