- Provide onsite consulting guidance and assistance to physicians and OR personnel by evaluating options and problemsolving during surgery in order to maximize IGS (Image Guided Surgery) product efficiency and usage
- Analyze resolve and repair product issues through detailed analysis and utilization of engineering expertise
- Direct and assist Radiology staff in performing necessary scans prior to surgery
- Educate/train physicians and hospital personnel including OR staff Radiology Central Sterile Processing Biomedical and Information Technologies staff on the use of IGS products and services
- Develop and conduct training programs for hospital staff enabling them to implement inhouse training
- Act as primary customer liaison maintaining contact with customer assessing satisfaction and usage levels and working to increase revenue via the sale of spare parts upgrades etc.
- Work closely with the Senior Application Consultant Area Account Manager Key Account Manager and Marketing Manager on market transparency upgrade initiatives and R&D projects
- Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
- Attend meetings and trade shows to demonstrate and promote IGS products and services
- Keep abreast of developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis
- Perform other duties and responsibilities as required
Qualifications :
- B.S. in Biomedical Engineering Biomechanical Engineering Bioengineering Clinical Engineering or Nursing required
- 13 years minimum experience in a technical support role preferably for a healthcare company or Provider
- 12 years minimum sales experience with healthcare company preferred
- Knowledge of surgical procedures anatomy and medical terminology preferred
- Proficient in the use of PC software applications including Microsoft Office
- Selfmotivated detail oriented and a proven history of ability to make independent decisions
Additional Information :
In return for the experiences listed above we will provide a business casual environment competitive compensation package including medical dental life LTD STD and matching 401k benefits and much more.
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Brainlab Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law.
Covid19 vaccination including applicable booster(s) is required if the position requires onsite presence at Brainlab customer sites in compliance with Presidential Executive Orders. Legally allowed exemptions may apply.
Brainlab participates in EVerify. Click here for more information. Click here to also review the EEO Law Poster.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process please send a request to .
Remote Work :
No
Employment Type :
Fulltime