Application Specialist - Platforms
Application Specialist - Platforms
Posted on :
16-04-2025
Employer Active
1 Vacancy
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Job Description
For our Customer Care team located in Munich we are looking for an Application Specialist Platforms.
- Responsible for solving complex technical hardware as well as software issues of our customers or field support either remotely or onsite
- Provide 2nd level support by analysing diagnosing replicating and troubleshooting reported issues on Brainlab Systems
- Other responsibilities include developing and delivering training to our 1st level support employees as well as knowledge transfer to them
Qualifications :
- Degree in Informatics medical IT Medical Engineering Computer Science or related field of studies
- Ideally first experiences in field support for medical devices (medical) IT like PACS HIS systems or working in a hospital
- Knowledgeable in Network topics Windows Server OS Virtualization
- Strong analytical troubleshooting and problem solving skills
- Ability to comfortably teach our field support team
- Provide support on our Hotline for customers and colleagues
- Highly motivated and customer oriented personality
- Excellent written and verbal communication skills in English
- Strong interpersonal professional skills and high motivation
- Ability to prioritize tasks and work self sufficiently
- Flexibility to travel 2030
- German skills and teaching experience are of advantage
- Driving license valid for Germany is a Plus
Additional Information :
- A mutuallysupportive international team
- Meaningful work with a lasting impact on medical technology
- 30 vacation days plus December 24th and December 31st
- Company car cell phone laptop also for private use
- Flexible working hours as well as homeoffice
- Bike leasing via cooperation partner BikeLeasing
- Regular after work team and company events
- Comprehensive training and continuing education opportunities
Ready to apply We look forward to receiving your online application including your first available start date and desired salary.
Contact person: Ayline Fll
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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