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Our clients mission is to help everyone find their place in the world. They were founded in 2012 and have been revolutionizing the real estate industry with their endtoend platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
They are currently seeking PartTime Weekend Office Admins to join them over the summer in the Hamptons.
Position details:
About the role:
As an Office Admin you are the first person our customers see when they walk into one of our offices. You will oversee the management of the office to ensure everything is running smoothly and that our office standards are being maintained. You will support a small roster of our customers with everything including understanding our company training on our tools and programs assisting with marketing requests and more. As an Office Admin you are passionate about your customers delivering a world class experience and partnering with the rest of the agent experience team when support is needed.
In your role:
Serve as the face of the office by welcoming guests managing mail distribution facilitating inoffice event setup and providing firstline support for officerelated needs; responsible for the overall appearance and organization of the office maintaining supply inventory and escalating facilities issues
Support the adoption of our technology and adjacent services by providing customers with 1:1 support
Provide basic marketing support by answering questions creating collateral from templates and being the liaison to marketing specialists for more complex support requests
Work collaboratively with other team members and departments to champion questions and feedback on behalf of agents
Answer basic questions and troubleshoot issues related to technology/devices conference room hardware enterprise systems etc.
Provide adhoc administrative assistance as needed such as sales meeting preparation data entry and officewide communications
Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
Qualifications :
The successful candidate will have:
12 years previous experience in customer service office management hospitality or operations
Previous experience in real estate a plus
Great listening skills connects well with others and is empathetic of the customers pain points
A passion for creating community within a space; you encourage inoffice interaction bonding and engagement
Strong problemsolving and analytical skills allowing you to adapt and formulate solutions quickly
Strong verbal communication and presentation skills
Meticulous attention to detail highly organized
Ability to work in the office during standard operating hours
Ability to lift up to 25 lbs
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Parttime
Part-time