Solutions Architect 215532
Solutions Architect 215532
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Job Description
Requisition ID: 215532
Join a purpose driven winning team committed to results in an inclusive and highperforming culture.
The Team
The Tools and Monitoring AIOps Platform Enablement team is responsible for enabling all our Operations and Development teams Globally across the Enterprise with our AI enhanced observability monitoring automated root cause analysis automated recovery and incident notification solution (AI assisted Operations). Working with your Implementation Engineering and Service Now development teammates the vision is to provide technical support solutions and training to meet the needs of our customers
The role:
To support the vision we are seeking a Solutions Architect who will play an important part in the team to achieve the desired goals. By contributing technically and analytically you will help teams implement a AIOps solution to enable them to view and address the digital issues they face. You will work closely with the Application development support service reliability and project managers from all lines of business globally to support teams in ensuring all Operational Readiness observability requirements are met or will be expected to provide recommendations on best practices and enhancements that are in line with the banks technology road map addition the candidate will also work towards identifying knowledge gaps and helping formulate solutions to narrow the gaps by creating designing and facilitating training for support teams. Finally you will be contributing to continuous improvement projects outside the daytoday tasks and assist in major incidents for troubleshooting application performance.
Is this role right for you In this role you will:
Provide solutioning of Observability and Monitoring in accordance with Scotia standards.
Provide training by identifying knowledge gaps designing facilitating and assessing the training solutions including maintaining the repository of training resources on Confluence. The incumbent is required to be part of continued development and maintenance of multiple training resources including participation in regular dropin training clinics
Assist project leader or Manager on projects the team has been assigned by providing assistance with the development of detailed workplaces and monitoring progress against plan.
Provide technical guidance and review to other team members by conducting technical walkthroughs.
Build monitoring solutions where required.
Keep current on rapidly changing technological trends document self teach new technologies and maintain an understanding of the departments business and technology strategies.
Conduct a semiannual review of existing Operational Support Model to ensure accuracy and usability of documents.
Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:
5 years of experience in Application Performance Monitoring Tools better if specifically in Dynatrace Aternity Foglight Splunk. Google monitoring
Proficient at Time / Task management
Familiarity with ServiceNow ITOM and Confluence
Good interpersonal and expert communication skills written and verbally with colleagues senior management external vendors and various business lines
Diverse IT Experience such as modern programming languages/scripting application support database middleware Operating Systems and infrastructure skills.
Whats in it for you
Diversity Equity Inclusion & Allyship We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through biasfree practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
Accessibility and Workplace Accommodations We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses crossfunctional development opportunities and tuition assistance.
Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
Community Engagement no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons contests cooking with friends Humans of Digital and much more!
Work arrangements: Hybrid
#LIHybrid
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Employment Type
Full Time
