Operations Specialist Buyer Repair Negotiation

Location:

Hybrid roles require role responsibilities to be performed in the office for a portion of the week with an option to work remotely. Candidates must be based within a 50mile commuting distance of the specified office location or able to commute to the office.

Office Location: 410 N Scottsdale Rd Suite 1600 Tempe AZ 85288

What Youll Need

• 2 years of experience in escalation management
• 2 years of experience in logistics operations or general project management
• 2 years experience in construction or project management
• Proficient in the analysis and interpretation of general inspection reports to accurately assess property conditions
• Demonstrated ability to determine necessary repairs and align them with specific loan type requirements ensuring compliance and risk mitigation
• Skilled in the review and negotiation of work order pricing and change orders maintaining cost control while adhering to established company pricing structures
• Problem solving; a creative thinker who can act as the intermediary between trade partners market teams and customer needs.
• Works independently and applies good judgment to unique situations
• The ability to work unconventional hours (as early as 5am/as late as 8pm)
• Bachelors degree preferred

About the Role

Were looking for an Operations Specialist to join our Buyer Repair Negotiation team! As an Ops Specialist youll be part of the Central Operations team supporting a fieldbased team of Home Project Managers and Chennai based team. Youll also drive key projects that support spend mitigation initiatives and work crossfunctionally with our vendors project managers and various other Opendoor teams across the nation. The team will leverage your organizational skills attention to detail and decisionmaking strengths to enhance Opendoors already exceptional product taking it to the next level.

What Youll Do

• Collaborate with crossfunctional partners to deliver training sessions serve as the escalation point of contact and drive process improvement initiatives
• Efficiently handle buyer repair requests throughout the resale negotiation process
• Execute strategic projects aimed at cost reduction and process optimization
• Review and process work order requests approving or denying them as necessary
• Monitor project costs to ensure alignment with budget goals
• Track and oversee repair expenses to ensure costeffective operations and budget adherence
• Engage in special projects as required to help improve central home operations processes tools and policies

Compensation:

Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The U.S. pay range for this positionis $56800 $71000 annually. Paywithin this range varies by work locationand may also depend on your qualifications jobrelated knowledge skillsand experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits including paid time off 12 paid holidays per year medical/dental/vision insurance basic life insurance and 401(k) to eligible employees.

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About Opendoor

Founded in 2014 Opendoors mission is to power lifes progress one move at a time. We believe the traditional real estate process is broken and our goal is simple: build a digital endtoend customer experience that makes buying and selling a home simple and certain.

• To learn how we are reinventing the Real Estate industry check out our website.
• Hear about our culture directly from team members by visiting The Muse.
• Discover what we are building for our customers by reading our blog.

Opendoor Values Openness

We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regard to race color religion national origin age sex marital status ancestry physical or mental disability veteran status sexual orientation gender identity or other protected status under all applicable laws regulations and ordinances. We collect use and disclose applicant personal information as described in our personnel privacy policies. To learn more you can find the policy details for California residents here and for Canada residents here.

Were committed to Diversity Equity Inclusion and Belonging

Opendoor is dedicated to creating an inclusive and collaborative culture. We value the diverse strengths perspectives and backgrounds of all our employees and believe in empowering our teams to do their best work through teamwork and building a sense of belonging and trust. Our four employeeled Opendoor Employee Resource Groups amplify diverse voices and promote collaboration and inclusion. Our focus is on attracting and retaining exceptional talent and we believe in empowering our employees to continuously innovate and strive for 1 improvement every day. You can find more information on our Career Page.

We are committed to assisting members of the military community in utilizing their skills at Opendoor. U.S. candidates are able to review your military job classification at MyNextMove and apply for positions that align with your expertise.

At Opendoor we are committed to providing reasonable accommodations throughout our recruitment processes for candidates with disabilities pregnancy religious beliefs or other reasons protected by applicable laws. If you require assistance or a reasonable accommodation please contact us at