Records and Policy Specialist
Records and Policy Specialist
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1 Vacancy
Job Description
Qualifications for this Career Opportunity
- Ability to provide a high level of service delivery by acting on what is necessary to ensure customer satisfaction while maintaining confidentiality of sensitive information.
- Ability to solve problems using judgement and maintain a professional attitude when dealing with emotional or controversial subjects.
- Knowledge of the structure and functions of state government and the Department of Public Health and Human Services.
- Ability to clearly present information both verbally and in writing and to listen read clarify comprehend and interpret complex information on a wide variety of issues.
- Meet minimum qualifications:
- Bachelors degree in social work business or directly related degree
- Other combinations of directly related education and experience may be considered on a casebycase basis.
- Related experience including office administrative experience in a governmental environment working with highly sensitive and confidential information and situations.
How to Apply
To be considered for a DPHHS position submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents you must check the relevant document box to ensure your attachments are uploaded correctly to your application for this position.
- Cover Letter
- Resume
- References
Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women minorities and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process contact DPHHS Human Resources listed below.
Additional Information
This position may be eligible for partial teleworkwithin the state of conditions will be provided by the supervisor and must adhere to state policy.
This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1 2025 and on July 1 2026.
This position supports the Child and Family Services Division which includes the following cities: Helena Kalispell Missoula Butte Bozeman Billings and Miles City. The primary location for this position is open for consideration contingent on available workspace.
State government does not discriminate based on race color national origin religion sex sexual orientation gender identity or expression pregnancy childbirth or medical conditions related to pregnancy or childbirth age physical or mental disability genetic information marital status creed political beliefs or affiliation veteran status military service retaliation or any other factor not related to merit and qualifications of an employee or applicant.
To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at .
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division.
This position is responsible for managing statewide disclosure of records requests including by not limited to investigation foster care adoption and guardianship records. This position will compile redact distribute records for individual client requests as well as tort claim requests. In addition this position will be responsible for updating and maintaining policy and procedures changes in the current technology system.
Why Join DPHHS
Our mission at DPHHS is serving Montanans in their communities to improve health safety wellbeing and empower independence. By joining our department you will have the opportunity to perform meaningful work in public service to our state and its residents.
The State of Montanas comprehensive benefits package includes healthcare coverage retirement plans paid vacation sick leave and holidays work/life balance and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.
Required Experience:
Unclear Seniority
Employment Type
Full Time
