MSP Technician
MSP Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location: Cape Town South Africa
Type: FullTime OnSite
Salary: R18000 R20000 CTC per month (depending on experience)
Availability: Immediate
About the Company
Our client is a leading Managed Service Provider (MSP) based in Cape Town offering IT and connectivity support to a diverse client base. Known for exceptional technical service reliability and innovation they provide a fastpaced collaborative work environment with a strong focus on growth and professional development.
About the Role
We are seeking an experienced MSP Technician to join the team. This is a fully onsite role and only candidates with proven experience working within a Managed Service Provider (MSP) environment will be considered. Candidates from inhouse IT teams or fully remote roles will not be eligible. The successful candidate will provide field and helpdesk support maintain client systems and work across a range of infrastructure hardware and cloudbased technologies.
Why Join Them
- Be part of a fastgrowing and dynamic MSP environment
- Get handson experience with diverse clients and technologies
- Enjoy a collaborative and professional team culture
- Opportunity for continuous learning and development
- Onsite role with facetoface client engagement
Key Responsibilities
- Deliver onsite technical support for desktops laptops printers and networking equipment
- Diagnose troubleshoot and resolve hardware and software issues
- Perform system maintenance and updates on servers and enduser devices
- Install and configure switches routers VLANs and firewalls
- Set up and manage Microsoft environments including Office 365 and Azure
- Handle virtualisation tasks using VMware vSphere 6.5 and/or HyperV
- Support backup and recovery processes including Veeam technologies
- Collaborate with remote teams and escalate complex issues as needed
- Document client environments service activities and infrastructure changes
- Provide user training and proactive technical guidance to clients
Requirements
- Minimum 5 years of experience in an MSP (Managed Service Provider) environment
- Advanced experience with Windows Server 2012 R2 and newer)
- Strong knowledge of Active Directory DNS DHCP IIS and PKI
- Proficiency in Windows and macOS operating systems
- Experience with virtualisation platforms such as VMware vSphere or HyperV
- Solid understanding of networking principles (IP addressing VLANs routing and firewalls)
- Familiarity with SAN/NAS storage systems Microsoft Exchange 2016 and Office 365
- Knowledge of Azure cybersecurity best practices and backup tools like Veeam (advantageous)
- Certifications such as CompTIA A Network MCSA or MCSE (preferred)
- Valid drivers licence and reliable vehicle (essential for onsite visits)
- Must currently reside in Cape Town
- South African ID or valid work permit required
- Excellent verbal and written communication skills
Required Experience:
IC
Employment Type
Full-Time
