Scope of Position
Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Air Import Team.
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operating system
- Ensure timely delivery of freight to customers for Import shipments
- Ensure documents are timely sent to customer or broker for customs purposes
- Interact with our customers in arranging their international shipments meeting customer service standards
- Contribute to maintain strong relationships with suppliers
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customers policies / requirements.
- Ensure all customers standard operating procedures are followed and updated
- Meet KPI standards as per the company procedures
Qualifications :
- Previous experience and/or training; or equivalent combination of education and experience
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results
- Proactive strong organizational skills
- Understanding of air documentation process is considered a plus
- Good computer skills (Excel Word PowerPoint)
- Fluent in English Danish is considered a plus
Additional Information :
Expeditors offers excellent benefits:
- Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Remote Work :
No
Employment Type :
Fulltime