RQ09172 - Infrastructure Integration Specialist NS - Senior
RQ09172 - Infrastructure Integration Specialist NS - Senior
Posted on :
15-04-2025
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1 Vacancy
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Job Description
Deliverable:
- KTLO Data Centre Support Project Refreshes Decommissioning (Network or Server) CoLocation Support.
Key Responsibilities:
- Fulfil mandated Data centre availability reliability efficiency and uptime service commitments.
- Engaging appropriate internal or external service provider resources as required to resolve issues in order to mitigate support failure and interruption to Data centre operations.
- Guiding monitoring and coordinating work conducted by internal and external service providers providing direction on work procedures and ensuring mitigation of adverse impact.
- Maintenance and support of the IT hardware infrastructure at the Data centre s.
- Analysis and resolution of hardware and server incidents and problems for infrastructure.
- Documentation and implementation of infrastructure Change Requests.
- Updating incident and problem tickets reporting on incidents problems and changes identification and mitigation of risks to the infrastructure updating the Configuration Management Database.
- Making Changes and recommendations for enhancing server infrastructure decommissioning of hardware including servers storage devices and other relevant components including coordination of disposal.
- Available for oncall support when required.
- Working knowledge of network topology security architecture server build and physical infrastructure and deployment models.
- Server installation and configuration.
Requirements
Experience and Skill Set Requirements:
Must Haves:
- Demonstrated knowledge working with and supporting multiple technical teams.
- Demonstrated knowledge with VCentre VMware and building and maintaining virtual servers.
- Demonstrated knowledge building and supporting servers of WindowsSolaris AIX Mainframe.
- Demonstrated knowledge of networking installation supporting and configuring network devices (routers switches firewalls and load balancers).
- Knowledge of Data Centre Protocols and Procedures Guides and working in an Uptime Certified Tier IV & Tier II Data Centre.
- Knowledge in using Office 365 Remedy/eSMT ticketing system.
- Knowledge for providing incident resolution.
Skill Set Requirements:
Technical Skills:
- Demonstrated knowledge building IT infrastructure.
- Demonstrated knowledge working with and supporting multiple technical teams.
- Demonstrated knowledge with VCentre VMware and building and maintaining virtual servers.
- Demonstrated knowledge building and supporting servers of WindowsSolaris AIX Mainframe.
- Demonstrated knowledge of networking installation supporting and configuring network devices (routers switches firewalls and load balancers).
- Demonstrated knowledge implementing and supporting security architecture.
- Demonstrated knowledge building and supporting backup infrastructure.
- Demonstrated knowledge installing configuring and supporting SAN and Tape Library Infrastructure.
- Demonstrated knowledge of server installation and configuration and loading of the Operating System including virtual servers.
Working in an Uptime Tier IV Data Centre:
Demonstrate Knowledge and Skills with regards to the following:
- Knowledge with ITIL concepts and procedures.
- Knowledge with Corporate Change Incident Problem and Release Management.
- Knowledge of Data Centre Protocols and Procedures Guides and working in an Uptime Certified Tier IV & Tier II Data Centre.
Problem Solving:
Demonstrate Knowledge and Skills with regards to the following:
- Knowledge of problemsolving techniques to provide leadership and solutions which deal with a variety of advanced systems administration technical operational and service problems efficiently and effectively (e.g. troubleshooting persistent problems arising from diverse situations).
- Knowledge to fulfil mandated Data Centre availability reliability efficiency and uptime service commitments.
- Knowledge for engaging appropriate internal or external service provider resources as required to resolve issues in order to mitigate support failure and interruption to Data Centre operations.
- Knowledge of guiding monitoring and coordinating work conducted by internal and external service providers providing direction on work procedures and ensuring mitigation of adverse impact.
General Skills and Observations:
Demonstrate Knowledge and Skills with regards to the following:
- Ability for strong documentation and writing skills.
- Knowledge for providing incident resolution.
- Knowledge of engaging vendors to address incidents/issues.
- Ability of working with and supporting multiple technical teams.
- Knowledge in using Office 365 Remedy/eSMT ticketing system.
Experience and Skill Set Requirements: Must Haves: Demonstrated knowledge working with and supporting multiple technical teams. Demonstrated knowledge with V-Centre, VMware and building and maintaining virtual servers. Demonstrated knowledge building and supporting servers of Windows 2008, 2012, 2016, Solaris, AIX, Mainframe. Demonstrated knowledge of networking installation, supporting and configuring network devices (routers, switches, firewalls and load balancers). Knowledge of Data Centre Protocols and Procedures Guides and working in an Uptime Certified Tier IV & Tier II Data Centre. Knowledge in using Office 365, Remedy/eSMT ticketing system. Knowledge for providing incident resolution. Skill Set Requirements: Technical Skills: Demonstrated knowledge building IT infrastructure. Demonstrated knowledge working with and supporting multiple technical teams. Demonstrated knowledge with V-Centre, VMware and building and maintaining virtual servers. Demonstrated knowledge building and supporting servers of Windows 2008, 2012, 2016, Solaris, AIX, Mainframe. Demonstrated knowledge of networking installation, supporting and configuring network devices (routers, switches, firewalls and load balancers). Demonstrated knowledge implementing and supporting security architecture. Demonstrated knowledge building and supporting backup infrastructure. Demonstrated knowledge installing, configuring, and supporting SAN and Tape Library Infrastructure. Demonstrated knowledge of server installation and configuration, and loading of the Operating System including virtual servers. Working in an Uptime Tier IV Data Centre: Demonstrate Knowledge and Skills with regards to the following: Knowledge with ITIL concepts and procedures. Knowledge with Corporate Change, Incident, Problem, and Release Management. Knowledge of Data Centre Protocols and Procedures Guides and working in an Uptime Certified Tier IV & Tier II Data Centre. Problem Solving: Demonstrate Knowledge and Skills with regards to the following: Knowledge of problem-solving techniques to provide leadership and solutions, which deal with a variety of advanced systems administration, technical, operational and service problems efficiently and effectively (e.g. troubleshooting persistent problems arising from diverse situations). Knowledge to fulfil mandated Data Centre availability, reliability, efficiency and uptime service commitments. Knowledge for engaging appropriate internal or external service provider resources, as required, to resolve issues in order to mitigate support failure and interruption to Data Centre operations. Knowledge of guiding, monitoring, and coordinating work conducted by internal and external service providers, providing direction on work procedures and ensuring mitigation of adverse impact. General Skills and Observations: Demonstrate Knowledge and Skills with regards to the following: Ability for strong documentation and writing skills. Knowledge for providing incident resolution. Knowledge of engaging vendors to address incidents/issues. Ability of working with and supporting multiple technical teams. Knowledge in using Office 365, Remedy/eSMT ticketing system.
Employment Type
Full Time
Key Skills
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