From Flows to Futures: Support International Student Recruitment Success
Backed by prestigious honors like the Ecctis Awards and NCUK Partner Awards INTO University Partnerships our client is a global education leader at the forefront of international student recruitment. With operations across 120 countries INTO partners with top universities to connect students to worldclass degrees. Their innovation in digital platforms and datadriven strategies makes them a standout employer for IT professionals ready to make a global impact without ever leaving home.
Job Description
As a Salesforce Administrator you ll play a handson role in both support and development. From resolving helpdesk tickets across time zones to delivering features in agile sprints youll apply your skills in workflows flows and declarative tools contributing to smarter solutions that power international student recruitment and global education success.
Job Overview
Employment Type: Indefinite Term Contract
Shift: Monday to Friday 11 am to 7:30 PM Colombian time
Work Setup: Hybrid Bogot and Medellin
Your Daily Tasks
- Handle helpdesk support tickets across multiple time zones and ensure timely resolution
- Participate in agile sprints by taking on assigned tasks and delivering Salesforce features or solutions
- Work with standard Salesforce functionality including workflow rules declarative tools and formula development
- Go beyond basic administrative tasks this role involves strategic system support not just password resets
Requirements
The Qualifications We Seek
- English proficiency at C1 level
- Minimum of 2 years of handson Salesforce experience managing configurations workflows and user permissions
- Proficient in using declarative tools especially Flow to solve complex business problems
- Strong knowledge of Salesforce setup (Objects Fields Layouts Security etc.
- Solid understanding of data structures and modeling
- Clear and effective English communication skills both written and verbal
- Comfortable working independently and within crossfunctional teams in a fastpaced environment
- Experience with Experience Cloud Service Cloud Change Management Conga and DocuSign is highly desirable
- Familiarity with Salesforce integrations and thirdparty platform connections
- Bachelor s degree in computer science software engineering or equivalent experience
- Salesforce Administrator certification required
Benefits
Exciting Perks Await!
- 5 days work week
- Weekends off
- Hybrid work arrangement
- 20 vacation days in total
- Prepaid medicine
- Fullycustomized Emapta laptop and peripherals
- Indefinite term type contract
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations Bogot and Medellin
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit Future Team at Emapta Latam
Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010 Emapta has pioneered personalized outsourcing solutions empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our stateoftheart facilities competitive compensation and a supportive work environment that fosters professional growth. With over 900 clients worldwide and a team of more than 10000 talented professionals Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia where your skills are valued and your career ambitions are supported.
#EmaptaEra
The Qualifications We Seek English proficiency at C1 level Minimum of 2 years of hands-on Salesforce experience managing configurations, workflows, and user permissions Proficient in using declarative tools especially Flow to solve complex business problems Strong knowledge of Salesforce setup (Objects, Fields, Layouts, Security, etc. Solid understanding of data structures and modeling Clear and effective English communication skills, both written and verbal Comfortable working independently and within cross-functional teams in a fast-paced environment Experience with Experience Cloud, Service Cloud, Change Management, Conga, and DocuSign is highly desirable Familiarity with Salesforce integrations and third-party platform connections Bachelor s degree in computer science, software engineering, or equivalent experience Salesforce Administrator certification required