MercedesBenz of Littleton is always seeking qualified enthusiastic individuals to join our growing offer highline facilities as well as a full benefits package! If youre interested in joining a hardworking team take a look at our openings and apply today!
Responsibilities
Answer customer calls and establish followup with serviceappointments
Schedule service appointments for incoming calls
Make out bound calls to encourage customers to schedule the service that is due on their vehicle
Respond quickly to internet phone and live chat inquiries using email scripts and template
Follow up with after service appointments to ensurethat their service was satisfactory
Participate in team and process development sessions keeping positive relationships with teammates sales teams and dealership management
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid drivers license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.