Collections Specialist
Collections Specialist
Posted on :
16-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
16-04-2025
Job Description
WHO WE ARE
At Basis Technologies we empower agencies and brands with cuttingedge software that automates digital media operations. Our allinone platform supports seamless planning reporting and financial reconciliation across direct programmatic search and social media.
Were not just building advanced technology; were also building a culture where passionate motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally.
With our headquarters in Chicago we offer flexible work options across the U.S. and Canada including remote hybrid or onsite at headquarters.
ABOUT THE TEAM
Basis Finance team employs our product Basis to invoice reconcile and recognize revenueall from one platform. Their use case is a prime example of how dynamic robust and transformative Basis truly is. This passionate and highly efficient team embodies Raving Fan service with their customers and colleagues by striving for excellence and accuracy in everything they do.
WAYS YOULL CONTRIBUTE
You will be reporting to the Manager Collections and supporting the department in the processing of the companys outstanding account receivables while managing an acceptable DSO.
You will provide backup assistance for the collections team when needed researching payment issues monthly account reconciliations reporting projects and collections. You will contribute by:
- Acting as a team lead for Collections Coordinator roles
- Performing collections outreach for a portfolio of at least $40M while always striving to exceed collection goals lower DSO and meet or exceed individual KPIs
- Having a sound judgment of industry market trends and internal processes to form an intelligent approach towards the escalation of collection issues
- Researching and reconciling misapplied or unapplied cash
- Completing assigned monthend tasks accurately and timely
- Strategically approaching customers to limit Basis exposure and mitigate risk
- Accurately and consistently documenting all collections efforts in Basis financial system Netsuite
- Performing daily cash application timely and with 100 accuracy
- Assigning and ensuring all incoming inquires received thought Basiss ticketing system Outlook
- Reviewing customers financial position and creditworthiness using different tools and resources
- Providing backup coverage as needed
- Proactively engaging in periodically reviewing and updating existing policies and procedures
- Providing Raving Fan service to customers and colleagues
- Working with Billing and Sales to resolve customer issues timely
- Assisting with special projects for the Manager or Director as needed
- Acknowledging and embracing diversity of thought and opinion and approach with Beeps clients and vendors regardless of background culture and organizational level. Specific examples include but are not limited to:
- Engaging Actively in Diversity Equity and Inclusion (IDEA)
- Pursuing Continuous IDEA Development
- Cultivating an Inclusive Work Environment
WHAT YOU BRING TO THE TABLE
- 23 years of relevant work experience
- College degree in Business Finance Accounting or similar
- Previous cash application and credit card experience at least 23 years of working knowledge
- Previous accounts receivable and collection experience at least 23 years
- Strong negotiating and problemsolving skills
- Excellent written and oral communication skills
$49500 $75000 a year
Our salary ranges are determined by role level and location. Individual salary is determined by work location and additional factors including jobrelated skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your location during the hiring process. The total compensation package for this position may also include commission or bonus company equity and competitive benefits.
ANYTHING ELSE
Dont have every skill listed No problem! We know experience can be built in many ways. If you have relevant skills that arent reflected in your resume we encourage you to share them in an optional cover letter.
LIFE WITH BASIS TECHNOLOGIES
Were committed to our peoples growth and wellbeing because our success is tied to theirs. Thats why weve earned recognition as a top workplace including: Ad Age #1 Best Places to Work 2025 WorkLifes #1 Most Committed to Work Life Balance and the Chicago Tribunes Top Workplaces in Chicago.
We offer competitive perks including a flexible work week 401k/RRSP matching mental health support paid sabbaticals generous parental leave flexible work options and more.
Basis is proud to be an equalopportunity employer. We celebrate all team members regardless of gender identity sexual orientation race or cultural background religion disability age and beyond.
If you need assistance with interview accessibility please contact @. Your privacy is important to us view our policy here.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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