Sales Operations CRM Specialist
Sales Operations CRM Specialist
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Job Description
Why Join Us
At Tobii Dynavox we empower people with disabilities to do what they once did or never thought possible. We call this mission Power to Be You. Our assistive communication technology helps our customers express themselves connect with the world and pursue independence whether through everyday activities like ordering food or extraordinary feats like running a company. Working at Tobii Dynavox youll become part of a team that spans the globe with offices in the US Sweden France the UK China and beyond.
To learn more about what we make possible meet some of our customers or take a look at some of our solutions.
Do you love working with processes and tools to empower a sales organization to perform at their best The Tobii Dynavox EUROW Sales organization covering the globe excluding North America works with local stakeholders and our commercial partners to ensure that professionals and users who benefit from our worldleading Assistive Communication solutions can reach their full potential.
Roles and Responsibilities:
- Be the business operational owner of the CRM system within the EUROW sales organization.
- Manage change requests and drive implementation optimization and adoption of CRM.
- Drive projects and initiatives to enhance sales processes and automate manual tasks to improve operational efficiency.
- Create reports and dashboards to analyze sales data and generate actionable insights for sales leadership and local teams.
- Train and support sales teams in relevant tools and technologies.
- Support the sales team in critical activities such as tender bidding and eFunding.
- Collaborate with customer service and operations to implement best practices for lead management opportunity tracking and order processing.
Qualifications:
- Bachelors degree in Business Analytics or a related field.
- 25 years of experience in sales operations enablement support or a related role.
- Proficiency in Customer Relationship Management (CRM) software like Salesforce to manage customer relationships and sales data
- Experience with data analytics and visualization tools like Power BI.
- Excellent verbal and written communication skills.
- Strong project management abilities to oversee sales initiatives and ensure timely
- Strong analytical skills with the ability to interpret data and provideactionable insights.
- Detailoriented with the ability to manage multiple tasks and projects effectively.
- A continuous improvement mindset focused on optimizing processes and increasing efficiency.
What is next
Submit your resume and/or LinkedIn profile in English only. We look forward to your application!
Our Values:
At Tobii Dynavox our mission guides what we do and our values guide us in how we do it. Across the organization we are committed to being Collaborative Considerate Curious and Courageous. We build a trusting environment where every team member prioritizes our customers with empathy and insight. Bold ideas and learning lead to impactful solutions. Driven by curiosity we continuously challenge the status quo to create meaningful customerfocused solutions for our customers.
What We Offer:
At Tobii Dynavox we believe in empowering individuals including our employees to reach their full potential. Heres what makes us unique:
- PurposeDriven Work: Join a company that transforms lives by giving a voice to those with communication challenges. Every day your work makes a meaningful and concrete impact.
- Yes and... Flexibility: Build a rewarding career AND enjoy time with loved ones. We offer flexible work options so you dont have to choose between personal and professional goals.
- Growth and Development: Whether youre advancing your skills or growing your career we invest in your future with training learning opportunities and internal growth paths.
- Inclusive and Supportive Culture: Work in a collaborative caring environment where diversity and individuality are valued. Youll feel connected to both your team and our global community.
- A Global Leader with Heart: Be part of an innovative forwardthinking company that combines experience and cuttingedge solutions with a mission to change lives.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
