Admissions Call Center Specialist
Admissions Call Center Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Salary/Position Classification
- $14.00 hourly NonExempt (Eligible for overtime)
- 1520 hours per week
- 100 Remote Work Availability: No
- Hybrid Work Availability (requires some time on campus): No
Purpose of Position
This is a parttime nonbenefited position. Only UND students are eligible to be hired in this position.
The Office of Admissions is looking for Call Center Representatives to work during Summer 2025. Call Center Representatives will answer phone calls and emails in our Admissions Call Center. This position also helps greet and checkin visitors at the Admissions office front desk.
Duties & Responsibilities
- Answer incoming phone calls.
- Complete outgoing calls for specific call groups
- Monitor and respond to emails.
- Complete data input.
- Miscellaneous office duties such as scanning and printing as needed
- Assist with staffing the front desk to greet and check in campus visitors
- Serve as a model of excellence in professionalism and customer service as you represent the University of North Dakota
- Limited evening call center hours available
- Call Center Reps will be trained as tour guides including driving tours to help with tours on a limited basis if needed.
Required Competencies
- Excellent interpersonal communication skills
Basic computer knowledge
Knowledge of UND and use of directory
Able to work as part of a diverse team.
Ability to sit at a desk for 14 hours and communicate via phone and email.
Minimum Requirements
- Requires 2nd semester Freshman status level (or above) and a 2.5 GPA.
Successful completion of a UND student conduct check.
Applicants must be in good conduct standing with the University. Students may not be on conduct probation prior to or at the time of hire and during tenure of position. Placement on conduct probation is grounds for immediate dismissal. Applicants must sign a release for the Office of Student Rights & Responsibilities to verify this.
Successful completion of criminal history records check.
Ambassadors are required to follow the UND Student Code of Conduct the Ambassadors Training Manual and the Ambassadors Dress Code.
Valid drivers license and ability to pass the drivers training requirement. - Successful completion of a Criminal History Background Check
In compliance with federal law all persons hired will be required to verify identityand eligibility to work in the US and to complete the required employment eligibility verification form upon hire.This position does not support visa sponsorship for continued employment.
Preferred Qualifications
To Apply
For full consideration applications must be received by the closing date and include the following materials:
Resume
Cover letter
Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota the North Dakota University System or any other North Dakota State agency. If so include which agency/department as well as how many hours you work a week.
Required Experience:
Unclear Seniority
Employment Type
Student
