Business Operations Manager - Beverly
Business Operations Manager - Beverly
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We value the uniqueness of our employees who are a reflection of the communities and patients that we serve. Our attractive and comprehensive benefits package is designed to meet the needs of our employees.
Job Summary
Key leadership position that implements and directs assigned business functions and provides analysis project planning and program development in support of organizational goals. Supports the provision of high quality safe and costeffective patient care through strong leadership continual process improvement and a focus on service excellence that aligns with the organizations mission vision values and strategic objectives.
Key Responsibilities
Implements and directs the activities of assigned departments personnel and/or services continually striving for operational improvements that will enhance the patient &/or customer experience and support financial objectives and/or cost reduction initiatives.
Ensure alignment with the organizations defined scope of services purpose objectives and initiatives.
Review and analyze systems and processes to accommodate operations efficiency and growth. Implement systems and processes that monitor evaluate and improve organizational performance.
Identify potential activities that would interfere with realizing growth targets. Aggressively implements correctional steps or modifications to achieve growth initiatives.
Participates in the development and implementation of new clinical programs and other business plans.
Provide strong leadership to achieve service excellence by initiating modeling and directing service standards.
Recruit and manage strong management and other staff capable of achieving stated goals and objectives. Ensures competency of staff.
Ensure compliance with local state and federal laws regulations and policies.
Contribute to the review and revision of organizational policies and procedures.
Participate in the development of annual budget and financial objectives. Monitor and ensure achievement of budget targets.
Build and maintain effective working relationships with customers referrals sources internal stakeholders and team members.
Collaborate with peers and others to develop and implement effective customercentered and costeffective processes.
Education and Experience
Bachelors degree in business healthcare administration or equivalent experience required
Minimum 5 years administrative management experience in a health care setting required
Previously demonstrated process improvement and operations management
Prior home care experience preferred
Computer proficiency in Microsoft Office applications with ability to learn new software
Highly developed communications and interpersonal skills and ability to work with a diverse population
Strong customer service orientation and high degree of commitment to excellent service delivery
Strong written verbal and electronic communications skills
Holds self and direct reports accountable for achieving results adhering to organizational values operational performance and customer service standards
Demonstrated ability to prioritize assignments take initiative meet deadlines and adapt to changing situations.
Local travel required
Required Experience:
Manager
Employment Type
Full-Time
