Regional Continuous Improvement Quality Leader

This role is responsible for the Implementation of multiple Quality and Operational Excellence
initiatives within the Region in North America. This position will report directly to the Global Quality
Director for ES Services and will partner extensively with Global Supply Chain COE (Centers of
Excellence) Expert Ops COE and the Regional Leadership team they are assigned to.

A successful candidate will have a proven track record of developing practical and innovative ways
to meet goals. Work may be less defined in scope and this leader will have the business acumen
and experience to achieve strategic objectives. This role has the ability to affect shortterm and long
term business goals.

Key Characteristics 

• Ability to multitask
• Ability to work in a high paced environment with a calm demeanor
• Ability to investigate and understand processes procedures etc.
• Ability to collaborate with team members

Duties & Responsibilities 

• Investigating shortfalls issues and complaints in current business processes
• Address quality service and cost issues proactively to assure customer satisfaction and compliance to regulations
• Analyze company processes and procedures
• Perform root cause analysis of errors and discrepancies and implement corrective measures and processes
• Develop process enhancement strategies
• Set clear goals create detailed work plans track progress optimize resources and monitor quality to achieve excellent results
• Create and maintain a communication plan to provide stakeholders with adequate information concerning business goals and objectives
• Collaborate with other stakeholders to enhance productivity and staff satisfaction
• Educate and coach others on Lean Six Sigma and Operational Excellence philosophies and applications
• Train mentor and guide team members in new processes
• Perform other related duties as assigned

Please note: Precedence will be placed at one of our West or South Regional Service Centers: Arlington TX Baytown TX Fontana CA Pasadena TX  Phoenix AZ Pico Rivera CA Salt Lake City UT San Jose CA. While these locations are strongly preferred candidates from outside of these areas will be considered.

Qualifications :

Knowledge Skills & Abilities 

• Ability to use Quality Processes such as Lean Six Sigma

Education & Experience
Required:

• University degree/certificate for Engineering Science or similar technical field
• Experience with KPIs performance management and quality management processes
• At least 5 years of leadership experience
• At least 3 years of root cause analysis / corrective action process optimization or business management experience
• At least 10 years of working experience within operational excellence Six Sigma or continuous improvement framework
• Project management experience
• Experience working in a matrix organization

Desired Characteristics:

• Additional leadership experience in the areas of Operations Manufacturing or Quality is preferred
• Demonstrated commitment for process improvement
• Customerfocused in defining quality and establishing priorities
• Six Sigma Black Belt certification
• Strong oral and written communication skills
• Strong interpersonal and influencing skills

Working Conditions 

• Office environment
• Field/industrial environments at customer sites
• Some travel required 30

Additional Information :

At Veolia we realize diverse teams make smarter decisions deliver better results and build stronger
communities. Were an organization that champions diversity and inclusion at every rung of the ladder
and are proud to be an equal opportunity workplace. Because our people are our greatest assets we
also offer competitive compensation and benefits that include:

• Medical Dental & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan 3 default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Disclaimer: The salary other compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time subject to applicable
law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H1B visa) for this opportunity****
VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of VWTS and no fee will be due.

All your information will be kept confidential according to EEO guidelines.

As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.

Remote Work :

No

Employment Type :

Fulltime