Universal Orlando Resort believes inperson collaboration is key to our success. Many of our Team Members work in a hybrid capacity contributing from the workplace a minimum of three days per week. There are also roles that require being onsite full time. Limited remote opportunities may be available within specific departments. Youll learn more about this during the recruitment process.
JOB SUMMARY:
The Analyst I Research Fulfillment plays a key role in ensuring the accuracy and quality of research deliverables supporting the Research Operations team by reviewing survey programming data processing and reports. They will also execute introductory researchrelated tasks as needed. This entrylevel role provides handson exposure to a wide range of projects and full suite of research operations processes and tools enabling the Associate to build robust foundational knowledge of the organization and research program support while developing the technical knowhow required for future advancement.
MAJOR RESPONSIBILITIES:
- Quality Assurance & Accuracy Checking
- Conduct strict QA reviews of written and programmed surveys syntax/data scripts banners and reports using established templates and checklists.
- Verify writing mechanics grammar clarity and logic across endtoend research materials.
- Flag and communicate errors inconsistencies or formatting issues before final delivery.
- Report Population
- Populate reports (in PowerPoint Word and Excel) with accurate data tables and visualizations.
- Crosscheck populated decks against source data for accuracy.
- Format and structure reports according to predefined templates.
- Project Coordination & Team Support
- Review proposed scope of work and actively participate in project kickoff meetings.
- Work closely with team to ensure output aligns with research specifications and client needs.
- Communicate effectively with the Projects Manager and other team members on task progress and surfacing issues.
- Maintain documentation of updates or changes to projects.
- Assist in monitoring quotas and fielding progress for survey deployments.
- Perform other research support tasks as assigned.
- Data Processing & Programming Maintenance
- Ensure proper application of data transformations and variable cleaning as per team standards.
- Make minor updates to existing banner syntax / data scripts to support data reporting needs.
- Make minor updates to items and logic within existing survey programming to account for new additions removals or temporary ad hoc questions.
- Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
- Performs other duties as assigned.
EDUCATION:
- Bachelors degree in business marketing market research statistics social sciences survey research or a related field is preferred.
EXPERIENCE:
- 12 years of experience in a research data processing or quality assurancerelated role.
- Basic understanding of data review research workflows or quality control principles.
- Prior experience in research operations marketing or analytics is a plus but not required.
- Candidates with equivalent combination of education and experience will be considered.
ADDITIONAL INFORMATION:
- Exceptional attention to detail and commitment to errorfree work.
- Strong organizational and time management skills with the ability to meet deadlines.
- Ability to review work in accordance with standardized procedures templates and checklists.
- Ability to exercise tact and candor in written and verbal communications to team member peers and leadership.
- Aptitude and willingness to learn the mechanics of various survey programming and analysis tools including Qualtrics DisplayR SPSS and Ascribe.
- Aptitude and willingness to learn general Office applications including Outlook Word Excel and PowerPoint Commitment to upholding team values of accuracy efficiency reliability seamlessness service and technical mastery.
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal Orlando Resort. Here you can.
Required Experience:
IC