As a Salesforce Admin Support you will be responsible for the daily management of the inbound case queue ensuring adherence to established guidelines as well as accurately reassigning account and opportunity owners and creating new Salesforce accounts. Your responsibilities will also include the crucial task of attaching correct roles to new users monthly and implementing daily SDR user mapping changes for territory alignment leveraging your 23 years of Salesforce enduser experience in updating fields managing queues transferring ownership and generating basic reports alongside your intermediate Excel/Google Sheets skills and strong English communication abilities.
What you will do:
Manage inbound case queue in accordance with set guidelines
Reassign account and opportunity owners
Create accounts in Salesforce in accordance with set guidelines
Attach correct roles to new users in SFDC each monthly
Implement SDR user mapping changes for territories each day
What you bring:
23 years of handson experience using Salesforce (enduser level): Proficient in updating fields transferring ownership managing case queues and creating basic reports.
Intermediate proficiency in Excel or Google Sheets including VLOOKUPs pivot tables and basic formulas.
Strong written and verbal communication skills in English.
Applications must be submitted exclusively through Execos official job postings located on the following platforms:
2-3 years of hands-on experience using Salesforce (end-user level): Proficient in updating fields, transferring ownership, managing case queues, and creating basic reports. Intermediate proficiency in Excel or Google Sheets, including VLOOKUPs, pivot tables, and basic formulas. Strong written and verbal communication skills in English.
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