Customer Success Manager
Customer Success Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description
The Company:
- Privately owned global tech platform working with universities and venues across the globe.
- Backed by a larger global leader in Software solution growth.
- Huge growth plans over the next 8 years! Nows the time to get onboard!
The Opportunity:
Join a business that really dominate the market in their solution space. They already work with 80 of their target market!
Manage 4045 EMEA Accounts with total strategic ownership and accountability of the success and experience of each customer.
Your week will involve customer meetings virtual or on site supporting customers with product utilisation success and momentum on their account. You will work alongside the wider teams including Customer Support Professional Services and Sales teams to drive success!
Youll be free to bring ideas! We want someone that wants to have an impact on the team and the business!
The Ideal Candidate:
- 3 years experience in a Customer Success role within a SaaS business.
- Experience of working within a fastpaced scaling business with a complex and bespoke software solution.
- Experience with Education sector decision makers specifically universities is hugely desirable.
- Selfmotivated and able to work autonomously.
- A team player! Support the team learn from the team!
- MUST have a full UK driving licence.
The Package:
- A base salary up to 40k.
- 25 Days holiday plus BH plus wellbeing/charity days
- Enhanced Pension Mat/Pat and Sick pay.
- And more!
ABR Talent are a specialist recruitment partner supporting startup and scaleup SaaS businesses with growth engineroles such as Customer Success Sales Account Management and Support. If you are looking to grow your career in this space get in touch!
Required Experience:
Manager
Employment Type
Full-Time
