Job Description
These team members will work in the Centers Criminal History and Record Check (CHRC) Unit that provides NYS and FBIs Criminal History Records to Providers for prospective employees who will provide direct care or supervision to patients or residents (or who have access to patients residents their living quarters or their property) at Nursing Homes Adult Care Facilities Certified Home Health Agencies Licensed Home Care Services Agencies Long Term Home Health Care Programs or Hospice and Health Homes. Work hours are typically Monday to Friday from 9:00AM 5:00PM with a halfhour unpaid lunch period netting 7.5 paid hours per day and 37.7 paid hours per work week.
General Duties:
The successful candidate will assist with the programs administrative functions including:
Creation and/or maintenance of various paper and electronic filing systems and databases
Performing data entry and analyses of data
Answering incoming phone calls and assisting callers with inquiries
Receiving and processing email documents
Corresponding with providers via telephone and email
Formatting documents in Microsoft Word Access and Excel.
Minimum qualifications:
A high school diploma (or equivalent) Candidates should be dependable detailoriented and highly motivated individuals able to work in a fastpaced highvolume office environment. The successful candidate should be willing and able to multitask and move from assignment to assignment as deadlines and priorities change.
Oneyear experience working in a professional office setting
Intermediate working knowledge of Microsoft Office (specifically Word and Excel)
The ability to enter data into and extract data from electronic databases
The ability to work independently and to work in a team with different personalities
The ability to handle multiple shifting priorities
Good organizational skills including an ability to organize information into reports.
Preferred qualifications:
A bachelors degree
Three 3 years experience in an office setting using electronic databases for data entry data organization and data extraction
Advanced working knowledge of Microsoft Word Excel PowerPoint SharePoint and Teams
Facility with the more advanced functions within each application (formatting headers and sections of a document filtering sorting and matching data making charts and graphs among others)
Familiarity with health care facility surveillance incident (complaint) investigation correspondence and reporting. Required Experience:
Unclear Seniority