Concessions Manager Full-Time Memorial Booth Stadium

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Concessions Manager is responsible for the overall management and operation of assigned concessions stands and areas. This role requires a strong leader with a proven track record of managing highvolume food and beverage operations driving sales and ensuring exceptional customer service. The Concessions Manager will oversee a team of supervisors cashiers cooks and support staff ensuring efficient and profitable operations.

This role will pay an annual salary of $60000$70000.

For FullTime roles: Benefits: Health Dental and Vision insurance 401(k) savings plan 401(k) matching and paid time off (vacation days sick days and 11 holidays).

This position will remain open until May 23 2025.

Memorial Booth Stadium is home to the football team at the University of Kansas. This outdoor stadium provides a thrilling gameday experience combining the excitement of college football with the passionate support of KUs fanbase. The venue is a key location for major football games and special events offering a dynamic atmosphere for sports enthusiasts.

• Oversee the daytoday operations of assigned concessions stands ensuring efficient and effective service delivery during all events.
• Develop and implement standard operating procedures for concessions operations including opening/closing procedures inventory management and financial reporting.
• Monitor and manage inventory levels ensuring proper stock rotation and minimizing waste.
• Maintain a clean organized and safe working environment in all concessions areas adhering to all health and safety regulations.
• Manage pointofsale systems and ensure accurate transaction processing.
• Ensure compliance with all applicable health safety and liquor control regulations.
• Recruit train and supervise a team of concessions supervisors cashiers cooks and support staff.
• Schedule staff effectively to meet the demands of events and ensure adequate coverage.
• Provide ongoing coaching and feedback to stafffostering a positive and productive work environment.
• Ensure that all guests receive prompt courteous and efficient service.
• Maintain a high level of product knowledge including food and beverage offerings.
• Monitor and maintain product quality and presentation.
• Monitor and manage concessions revenue and expenses ensuring profitability.
• Implement strategies to maximize sales and minimize costs.
• Conduct regular inventory audits and reconcile discrepancies.
• Prepare and submit accurate financial reports.
• Work with the Concessions Director to achieve sales goals.
• Collaborate with event planners and other departments to ensure seamless of concessions operations for all events.
• Coordinate concessions setup and breakdown for events.
• Anticipate and address any potential issues that may arise during events.
• Work with vendors to ensure product delivery.

• Minimum of 35 years of experience in concessions management or a similar role preferably in a highvolume environment such as a stadium arena or large event venue.
• Proven track record of successfully managing food and beverage operations and leading a team.
• Strong knowledgeof food safety and sanitation practices.
• Excellent customer service and communication skills.
• Ability to work in a fastpacedand demanding environment.
• Strong organizational and timemanagement skills.
• Proficiency in pointofsale systems and inventory management software.
• Knowledge of health safety and liquor control regulations.
• Ability to work flexible hours including nights weekends and holidays.
• ServSafe certification or equivalent.
• Experience with large scale inventory management.
• Experience with large scale staff management.
• Experience in a stadium environment or other collegiate sports league preferred.
• Ability to stand for extended periods of time.
• Ability to lift and carry up to 50 pounds.
• Ability towork in a noisy and crowded environment.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.