Administrative Assistant

Our officeCenter for Oral Surgery Defiance is seeking an Administrative Assistant to join our busy specialty practice.

We are seeking a talented and dedicated Dental Administrative Assistant to play a key role in supporting the daytoday operations of the dental practice. As a vital part of our team you will assist the Practice Manager in managing administrative tasks coordinating patient care and ensuring smooth office operations. If youre looking for an opportunity to lead and contribute to the success of a busy dental practice this could be the perfect next step in your career.

Your Responsibilities

As the Dental Administrative Assistant you will serve as a critical liaison between the clinical staff administrative team and patients. Your main responsibilities will include:

• Assisting the Practice Manager in overseeing daily office operations and maintaining a smooth workflow.
• Coordinating patient scheduling appointment confirmations and followup communications.
• Managing patient billing insurance verifications and claims processing ensuring financial arrangements and collections are handled timely.
• Addressing and resolving escalated patient concerns to ensure a positive patient experience.
• Supporting the training and onboarding of administrative staff and providing leadership in the Practice Managers absence.
• Monitoring office performance metrics to identify areas for improvement.
• Maintaining compliance with healthcare regulations including HIPAA and ensuring adherence to office protocols.
• Collaborating with clinical staff to ensure patient records are accurate and wellmaintained.
• Managing office supplies and vendor relationships as needed.
• Ability to travel to our other office locations as needed.

As an essential member of our administrative team you will work to uphold the high standards of patient care and operational efficiency that define our practice.

Your Background

You are an experienced Dental Administrative Assistant with strong organizational skills a knack for multitasking and a passion for patient care. In this role youll need:

• Experience in a dental office setting with administrative or management support roles preferred.
• Proficiency in dental practice management software and patient management systems.
• Excellent communication and interpersonal skills with a focus on patientcentered care.
• Knowledge of dental insurance verification billing and financial processes.
• Strong leadership abilities including training and mentoring administrative staff.
• A solid understanding of HIPAA regulations and patient confidentiality protocols.

If youre a resourceful problemsolver who can manage office operations patient billing and staff coordination youll thrive in this role.

Why You Should Join Our Team

A career with us offers the opportunity to work in a collaborative patientfocused environment where administrative and clinical teams come together to deliver the best dental care possible. Our office values diversity and continuous learning and we are committed to supporting our team members growth both professionally and personally.

Your Benefits & Perks:

• BCBS High Deductible & PPO Medical Insurance Options
• VSP Vision Coverage
• Principal PPO Dental Insurance
• Complimentary Life Insurance Policy
• Shortterm & LongTerm Disability
• Pet Insurance Coverage
• 401(k)
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• Diverse and Inclusive Work Environment
• Strong culture of honesty and teamwork

Specialty1 Partners and its affiliates are equalopportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a nonexhaustive list): race color age religion gender national origin disability sexual orientation gender identity protected veteran status or other characteristics in accordance with the relevant governing laws. Specialty1 Partners Privacy Policy and CCPA statement are available for view and download at Partners and all its affiliates participate in the federal governments EVerify program. Specialty1 further participates in the EVerify Program on behalf of the clinical practice entities which are supported by Specialty1. EVerify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The EVerify process is completed in conjunction with a new hires completion of Form I9 Employment Eligibility Verification upon commencement of employment. EVerify is not used as a tool to prescreen candidates. For uptodate information on EVerify go to click on the Employees Link to learn more.

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