We are a missiondriven company with the purpose to enable a safer more sustainable world!
3E provides a comprehensive suite of data analytics and software solutions for enabling and improving workplace & chemical safety product stewardship supply chain management and sustainability. With over 35 years of experience and 15 locations across North America Europe and Asia 3E helps more than 5000 customers in various sectors to achieve safety sustainability and speed to market.
Are you ready to shape the future Come join us!
About the Role:
As part of our 24/7/365 Call Center the Hazardous Materials Response Team (HRT) plays a critical role in protecting people businesses and the environment during chemical emergencies and waste management events. If youre a calm confident problem solver with a passion for safety and service youll thrive in this fastpaced teamdriven environment.
As a Call Center HRT Associate youll deliver timely accurate and empathetic support to customers managing hazardous materials. Youll be part of a collaborative fastpaced environment where your decisions help ensure safety and compliance. Your daytoday may include:
What Youll Do
Guiding clients through chemical spill response and hazardous waste disposal procedures
Collaborating with teammates to ensure safety compliance and consistency
Delivering clear compassionate customer communicationeven under pressure
Managing a high volume of tasks with precision and urgency
Contributing to continuous improvement through feedback and quality assurance efforts
What Makes You a Great Fit
1 year of experience or familiarity with hazardous waste spill response or environmental safety
High school diploma or GED
Computer savvycomfortable with Microsoft Word Excel and navigating multiple systems
Strong communication and active listening skills
Ability to stay focused flexible and calm under pressure
Bonus Points For:
Call center or highvolume support experience
Current or prior HazMat certification or equivalent training
Training Schedule (Approx. 6 Months)
Monday to Friday 8:00 AM 4:30 PM PT 11:00 AM7:30 PM ET)
PostTraining Monthly Rotation:
Month 1: Monday to Friday 5:00 AM 1:30 PM PT 8:00 AM 4:30 PM ET)
Month 2: Saturday to Wednesday 5:00 AM 1:30 PM PT 8:00 AM 4:30 PM ET) Off: Thursday & Friday
Flexibility is essential to support our 24/7 operations.
Pay Transparency:
The anticipated salary range for this position is $33800$40000 per final offer will depend on several factors including the successful candidates skills depth of work experience location and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations.
In addition to the base salary certain roles may qualify for a performancebased incentive and/or equity with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.
Agencies:3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please no phone calls or emails. All resumes submitted by search firms to any employee at3Evia email the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because ofthe referral or through other means.
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