Bilingual Case Manager Compass SF HOME
Bilingual Case Manager Compass SF HOME
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$ 26 - 30
1 Vacancy
Job Description
Multiple openings!
About the organization: Compass Family Services is a 100 year old nonprofit working on the front lines of San Franciscos homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure longterm success.
About the team: The SF HOME team empowers homeless San Francisco families to find safe stable affordable housing. Families receive help with housing search money for movein costs and rent and case management designed to set families up for long term housing stability.
Compensation: $26 30 hourly
Schedule: Full time 37.5 hours/week) Monday Friday primarily during standard business hours
Location: 1061 Market St San Francisco and in the community. This role is fully inperson (NOT hybrid or remote).
Organizational Core Competencies: Accountable I Adaptable I Clientcentered I Collaborative I Committed to Diversity Equity Inclusion and Belonging I Resourceful
What the Bilingual Case Manager will do:
The Bilingual Case Manager provides ongoing support to families enrolled in Compass rental subsidy program with particular emphasis on maintaining housing and longterm stability. This position includes driving around the Bay Area to visit families in their homes. Services to families are provided in a mix of Spanish and English depending on family need.
Specific responsibilities include:
- Develop positive relationships with families that foster connection support and trust.
- Partner with families to develop short and longrange stability selfsufficiency and wellbeing goals.
- Provide counseling crisis intervention and referrals to services offered both within Compass and externally.
- Connect with families regularly through office visits home visits and phone/email/text contact.
- Work with family and Compass finance team to ensure timely payment of rent and rental subsidies and help families to navigate any challenges that arise with their landlord/property manager.
- Maintain accurate and uptodate client files and promptly enter case notes assessments and service plans in Compass Salesforce database and ONE System.
The Case Manager should have these skills:
- Fluent Spanish and English required.
- CA Drivers License and ability to be approved as a Zipcar driver required. (Personal vehicle NOT needed).
- Experience working with people in crisis.
- Demonstrated understanding of issues facing homeless and lowincome families.
- Strong interpersonal skills including relationshipbuilding networking and ability to develop trusting relationships with a diverse set of individuals.
- Demonstrated commitment to diversity equity inclusion and belonging work.
- Strong computer skills with proficiency in Microsoft Suite of Programs (Outlook Word Excel Power Point etc.. Salesforce experience a plus.
Compensation and Benefits:
- Salary range: $26 $30 per hour 7.5 hours per day / 37.5 hours per week. Nonexempt.
- Paid time off: 4 weeks of vacation your first year 5 in your second. Also paid holidays sick time family leave.
- Insurance: health dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long term disability and life insurance.
- Retirement: after one year of work Compass contributes an amount equal to 5 of your salary into a retirement account; this vests during years 26.
- Membership in OPEIU/Local 29 union.
Covid safety:
- Covid vaccination required for all staff
To Apply:
Please apply through our online application. No phone calls please.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Employees must embrace the idea that Diversity Equity Inclusion and Belonging contribute to the success of our underserved communities and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments to become an example to partners who also believe in a culture of inclusion that leverages diversity.
Consistent with the Americans with Disabilities Act and California civil rights law Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed please use the answer box for the final question of the job application to let us know.
#LIOnsite
Required Experience:
Manager
Employment Type
Full-Time
