General Manager
General Manager
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Job Description
Raines Co. Your Future is Now!
Are you a dynamic handson General Manager who strives for success daily provides guidance to their team leads by example is not afraid to jump in and roll your sleeves up Do you love having a great time How about Golf If youre interested in an amazing opportunity to work with one of the top resorts and management groups in the country continue reading and apply today.
Position Summary: The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation cost control guest satisfaction and developing employees while maintaining the integrity of the hotel.
We offercomprehensive Medical/Dental/Vision benefits 401K a generous PTO program an Employee Referral Bonus Program and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Established in 1988 as a familyowned business we have grown into a fully integrated development management and investment company that develops operates and owns the worlds leading hotel brands as well as boutique hotels. Raines has maintained a familyoriented culture that believes in building relationships with our associates with our partners and within the communities where we operate.
Essential Job Functions
- Oversee the daytoday operations and assignments of the hotel staff
- Assist the Regional Director of Operations in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures
- Assist Regional Director of Operations in the development implementation and monitoring of financial andoperational plans for the hotel which support the overall objectives of the company.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions
- Provide regular direction and oversee hotel operations as follows:
- Front office revenue and reservation functions to ensure the delivery of superior guest services the security of monies credit card transactions and guest information and that established goals are achieved
- Food and beverage departments to ensure standards of operation and quality are maintained andfood and beverage profit and revenue goals are achieved
- Housekeeping and Maintenance functions to ensure compliance with quality and standards in all areas of the hotel as it relates to appearance cleanliness and levels of maintenance and repair; ensure preventative maintenance programs are in place to protect the physical assets of the hotel
- The security function to ensure a safe and secure environment for guests employees and hotel assets
- Sales functions to ensure that goals are established and achieved to meet the hotels overall financial objectives
- Maintain a proactive human resources function to ensure positive employee relations training and development wage/benefit administration and compliance with policies and procedures and labor regulations
- Accounting and purchasing controls and procedures are implemented and maintained Develop manage and foster positive owner relationships if applicable and provide ongoing information and status reports
- Make recommendations for capital improvements to enhance the assets of the company and brand loyalty Maintain and uphold standards of brand and/or HP Hotels to the highest level
Qualifications
- Minimum five years of progressive experience in hotels or related fields preferably in an upscale resort or golf club setting
- Prior General Manager with F&B experience preferred
- Experience with Hilton brands PMS and various Point of Sales systems preferred
- Proficient in Microsoft Office or similar computer applications
- Must possess a valid drivers license and reliable transportation and the ability to run offproperty errands with minimal notice
- Must speak English fluently
- Must have excellent written and oral communication skills
- Mathematical skills include basic math budgeting profit/loss concepts percentages and variances. Problem solving reasoning motivating organizational and training abilities are often used.
- Ability to effectively multitask effectively
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Preemployment background check required.
Required Experience:
Director
Employment Type
Full-Time
