Its fun to work in a company where people truly BELIEVE in what they are doing!
Were committed to bringing passion and customer focus to the business.
Mercy one of the nations leading health care providers and GoHealth Urgent Care an ondemand consumercentric care company are operating urgent care centers across the Northwest Arkansas region in Bentonville Bella Vista Springdale Rogers and Fayetteville.
At MercyGoHealth Urgent Care we place the needs of our patients first by providing an effortless patient experience a welcoming culture of care and seamless integration with marketleading health systems and our communities. We would love for you to become a member of our team!
The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the checkin and registration process interview patients measures vital signs (i.e. pulse rate temperature blood pressure weight and height) and records information on patients charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.
Hourly rate: $18 $22
Bonus eligible up to $600/month
Job Requirements
Education
- High School Diploma required
- Graduate of a Medical Assisting Program preferred
Work Experience
- Medical Assistant experience preferred
- Front Desk experience preferred
Required Licenses/Certifications
- Basic Life Support (BLS) required at the time of hire obtained through the American Red Cross (ARC) or American Heart Association (AHA).
- One of the following certifications is required:
- CCMA Certified Clinical Medical Assistant (verified through NHA National Healthcareer Association)
- CMA Certified Medical Assistant (verified through AAMA American Association of Medical Assistant)
- RMA Registered Medical Assistant (verified through AMT American Medical Technologists)
- NCMA National Certified Medical Assistant (verified through NCCT National Center for Competency Testing)
- NRCMA Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)
In lieu of an approved MA Certification we will also accept the following certifications at the time of hire:
- Graduate of an Accredited School of Nursing or LPN or RN
- EMT Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
- Paramedic with valid licensure.
Essential Functions
- Conduct patient registration which includes securing required paperwork and insurance documentation and verification of insurance and patient eligibility.
- Process copays and schedule patient appointments for assigned center.
- Coordinate provider referrals to assigned Specialist.
- Answer patient questions regarding their care and keep them informed of their status.
- Inform technical staff of patient flow.
- Prepare patients for examination which includes conducting interviews to verify patient information record medical history; confirm purpose of visit
- Perform preliminary physical test (blood pressure weight temperature etc. for vital signs and escalate critical cases to provider as needed.
- Conduct point of care testing as needed (i.e. flu strep urinalysis ECG HCG); and provide patient information to provider.
- Responsible for stocking supplies and maintenance of exam rooms front desk and reception area; ensure providers have medical supplies needed.
- Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
- Responsible for maintenance of medical records and scanning charts to patient files.
- Answer phone calls collect and sort daily incoming and outgoing postal correspondence
- Ensure reception is well maintained
- Conduct courtesy callbacks for patient followup.
- Perform opening and closing duties which includes cashing out endofday communication and securing the building.
- Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns perform preventive maintenance and submit repair tickets as needed.
- All other duties as assigned.
Additional Knowledge Skills and Abilities Required
- Basic Medical Assistant duties
- Ability to type quickly basic computer knowledge
- Proficient in Microsoft Word and Excel
- Detail oriented able to rely on experience and judgment to perform a variety of tasks participate on a team and accomplish goals
- Exceptional written and verbal communication skills
- Able to interact and treat all persons with fairness respect and sensitivity to cultural/social difference
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