Client Service Administrator Carolina Retirement Planners is an investment advisory firm committed to delivering exceptional client service and fostering a teamoriented workplace. We are seeking a Client Service Administrator who aligns with our core values and is eager to contribute to a positive client experience while embracing the challenge of continuous growth. Our Core Values: Respect the Family We prioritize strong relationships with clients and team members. Endless Evolution We take full responsibility for our work and the success of the team always holding ourselves accountable. Extreme Ownership We take responsibility for our work and contribute to team success. Elite Experience We provide an exceptional experience for both clients and team members going above and beyond expectations. Best Interest We always put our clients and Staffs best interests first ensuring their needs drive every decision we make. Job Description: The purpose of this position is to assist in boarding our new clients through getting signature and account openings as well as service the existing client base with all service requests including beneficiary changes/withdrawals incoming client service calls database management and preparing issued accounts for delivery. Key Responsibilities - Provide topnotch support to clients and advisors.
- Maintain strong client relationships through exceptional service
- Assist with account management paperwork and client requests
- Work alongside a dynamic teamoriented group that values collaboration
Requirements: - Ability to obtain a Life & Health Insurance License within 90 days of hire (companysupported).
- Strong communication and organizational skills.
- A positive upbeat and personable demeanor with strong interpersonal skills.
- Basic proficiency in Microsoft Office and ability to learn industryspecific software.
- High attention to detail and a clientfocused mindset.
Preferred Qualifications: - Previous experience in financial services insurance or client service roles.
- Knowledge of investment advisory processes and compliance regulations.
- Experience handling confidential client information securely.
Salary: Benefits: - Professional development support including licensing assistance.
- A teamoriented environment focused on longterm career growth.
- Competitive compensation and benefits.
Hours: - MondayFriday: 9:00 am 5:00 pm
- Occasional evening events
If you are dedicated to providing outstanding service and are ready to grow with us apply today!
| Required Experience:
Unclear Seniority