Platform Operations Engineer
Platform Operations Engineer
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Job Description
Job Profile Summary & Description:
- A Platform Operations Engineer is responsible for supporting multiple applications consisting of different technologies in an Enterprise Hosted environment.
- The individual provides escalation support to Multiple Platforms and its Services.
- They perform monthly/quarterly/yearly upgrades of the applications in the environment and work within teams to create solutions to identified issues.
- They are also responsible for communication to the end users.
Shift Timing: Monthly Rotational
Support Role: 24/7
Roles / Responsibilities:
- Fully functional and selfdirected
- Resolve issues manage workload and balance priorities through frequent interruptions while meeting specific time sensitive deadlines.
- Analyze clients/team requests to solve short and longterm technical issues.
- Engineer solutions to meet companys SLAs and meet client expectations.
- Monitor and assist to tune applications in the environment through project initiatives enhancements and integration.
- Perform upgrades of the applications in the Hosted environment.
- Provides formal mentorship.
- High complexity assignments owner.
- Moderate complexity assignments owner 1 or >)l
- Low complexity assignments provide oversight/review
- Regularly lead self and others and/or established as Product SME and/or established as specialist
- Sees the whole picture and adjusts work accordingly.
- Mentor others with less experience.
- Work with Senior Platform Operations Engineer to create and maintain documentation for all production environments and review regularly.
- Engage with Sr. Engineers/Team to document Standard Operating procedures design changes and review prior to installation/implementation.
Required Qualification:
Typically requires a minimum 1 3 years of related experience in a professional job role with a bachelors degree in computer science or related field or 3 years and a masters degree; or a PhD without experience; or equivalent work experience.
- Basic knowledge on OS Database & Networking concepts.
- Excellent problemsolving and communication abilities
- Strong knowledge on linux administration & linux server administration
- Thorough understanding of protocols such as DNS HTTP LDAP SMTP and SNMP
- Extensive understanding of Linux including RedHat CentOS Rocky Linux
- Strong understanding on web servers application servers DNS & Mail servers.
- Should be good at any of the scripting languages. Shell/Python
- Knowledge on configuration management tools like puppet Ansible is a plus.
- Industry certifications for application/s being supported are a plus.
- Experience with configuring and managing zones.
- Experience providing day to day administration and monitoring of servers to include:
- Provide support to ensure Linux Servers are operational.
- Provide file and system security management log analysis and statistical report generation.
- Analyse Security Scans and assist with vulnerability remediation.
- Good analytical ability (Basic knowledge of ELK Basic knowledge of Tableau)
- Should be ready to work in rotational shifts.
Company Summary:
Zeta Global is a datapowered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley former CEO of Apple Inc and PepsiCola the Company combines the industrys 3rd largest proprietary data set 2.4B identities) with Artificial Intelligence to unlock consumer intent personalize experiences and help our clients drive business growth.
Our technology runs on the Zeta Marketing Platform which powers end to end marketing programs for some of the worlds leading brands. With expertise encompassing all digital marketing channels Email Display Social Search and Mobile Zeta orchestrates acquisition and engagement programs that deliver results that are scalable repeatable and sustainable.
Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race gender ancestry color religion sex age marital status sexual orientation gender identity national origin medical condition disability veterans status or any other basis protected by law.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Zeta Global Recognized in Enterprise Marketing Software and CrossChannel Campaign Management Reports by Independent Research Firm
invite you to explore this opportunity to be a part of the Zeta family
Employment Type
Full Time
