Shape the Future of Customer Experience Through Smarter Testing
Customer experience doesn t tolerate glitches and neither do you. As a QA pro in the CXM world your eye for detail keeps feedback flowing insights accurate and platforms seamless. Here s your chance to go global without changing time zones. Test smarter. Work sharper. Put your stamp on experiences that scale worldwide.
What You ll Be Doing
Be part of our client s team as a Junior QA Engineer and take on the crucial role of safeguarding product quality. You ll design write and execute test plans both manual and automated while working closely with development and operations to ensure flawless performance.
The Basics You Need to Know
Employment Type: Fulltime
Shift: Monday to Friday 06:00 AM 03:00 PM
Work Setup: Permanent workfromhome
Salary: PHP 50000 to PHP 70000
Perks: Potential visit to Australia
Your Impact in Action
- Join a dynamic Quality Assurance team in a fastgrowing CXM tech company
- Work on an enterprise SaaS Customer Experience platform
- Design write maintain and execute manual and automated test cases
- Collaborate with Development Operations and Customer Success teams
- Ensure high product quality through thorough testing and attention to detail
- Think from the user s perspective to identify and solve issues
- Track and manage bugs throughout the product lifecycle
- Receive support and guidance to grow your skills and responsibilities
- Contribute to a vibrant innovative team culture
- Gain exposure to multiple tech startup functions
- Take ownership of the quality and reliability of the product
Requirements
What It Takes to Join the Team
- 2 years of experience in a junior QA or similar role
- Degree in Engineering or IT
- Strong problemsolving skills and ability to think outside the box
- Ability to manage tasks under pressure and adapt to shifting priorities
- High attention to quality and ability to inspire a qualityfirst mindset in others
- Proactive mindset with strong initiative and
- Eagerness to learn grow and take on new challenges
- Independent thinking paired with strong collaboration skills
- Clear and concise communication skills
Technical Skills
- Ability to design test plans and test cases define scope prepare data and optimize coverage
- Handson experience with manual and automated testing
- Understanding of BDD practices and ability to write test cases in Gherkin syntax
- Exposure to Cypress Specflow or similar test automation tools
- Strong knowledge of (MS)SQL
- Experience in bug tracking and management
- Solid understanding of the Software Development Life Cycle (SDLC)
- Practical experience in a Quality Assurance role
Benefits
What s In It for You
- Day 1 HMO coverage with free dependent
- Potential visit to Australia
- Training provided by client if needed
- Grab vouchers
- Competitive Salary Package
- Permanent WFH arrangement
- Prime office location (Easy access to MRT stations restaurants and banks)
- Day shift schedule
- Fixed weekends off
- Fully customized Emapta laptop with peripherals
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts and more!
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 25 annual leaves to be used on your own discretion
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Why You ll Love Working With This Team
Our client is redefining the Customer Experience Management (CXM) game with an allinone AIdriven SaaS platform that delivers realtime insights through machine learning facial emotion analytics and more. Their mission Help businesses hear their customers and employees better and act faster. With over 50 million experiences transformed and a 4.7/5 G2 rating our client is the platform of choice for industry leaders. Be part of our client and the company that doesn t follow trends it sets them.
Welcome to Emapta Philippines!
Join a team that values camaraderie excellence and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024 Emapta stands proudly alongside industry giants offering stability and exciting career opportunities. Your career flourishes here with competitive compensation international clients and a work culture focused on collaboration and innovation. Work with global clients across industries supported by a stable foundation and likeminded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!
What It Takes to Join the Team 2+ years of experience in a junior QA or similar role Degree in Engineering or IT Strong problem-solving skills and ability to think outside the box Ability to manage tasks under pressure and adapt to shifting priorities High attention to quality and ability to inspire a quality-first mindset in others Proactive mindset with strong initiative and Eagerness to learn, grow, and take on new challenges Independent thinking paired with strong collaboration skills Clear and concise communication skills Technical Skills Ability to design test plans and test cases, define scope, prepare data, and optimize coverage Hands-on experience with manual and automated testing Understanding of BDD practices and ability to write test cases in Gherkin syntax Exposure to Cypress, Specflow, or similar test automation tools Strong knowledge of (MS)SQL Experience in bug tracking and management Solid understanding of the Software Development Life Cycle (SDLC) Practical experience in a Quality Assurance role