This is a remote position.
Schedule: Monday to Friday 9:00 AM 5:30 PM 30minute unpaid break Auckland New Zealand (New Zealand Standard Time)
Paid hours per week: 40 hours
Client Overview
Join a leading telecommunications company that s revolutionizing connectivity across New Zealand. With over a decade of experience we re a dynamic franchise of a major telecom provider offering cuttingedge solutions to both consumers and businesses. Our commitment to innovation and customer satisfaction drives us to continually expand our services and reach.
Job Description
As a Telesales Agent you ll be at the forefront of our sales efforts engaging with a diverse clientele ranging from individual consumers to established businesses. You ll play a crucial role in growing our customer base reactivating past clients and maximizing the value we provide to existing accounts. This position offers a perfect blend of relationshipbuilding and strategic selling allowing you to develop your skills in a fastpaced rewarding environment. You ll work with stateoftheart systems and have the opportunity to significantly impact our company s growth.
Responsibilities
- Drive sales through outbound calls offering tailored telecom solutions to consumers and businesses
- Identify and capitalize on upselling and crossselling opportunities within existing accounts
- Spearhead campaigns to win back former customers showcasing our latest offerings and improvements
- Manage and nurture relationships with business clients becoming their trusted telecom advisor
- Coordinate with field sales teams setting up highvalue appointments for inperson consultations
- Maintain meticulous records of customer interactions leveraging our CRM system to track and analyze sales activities
Requirements
- Exceptional communication skills with the ability to build rapport quickly over the phone
- Proven track record in telesales or customer service preferably in the telecommunications sector
- Ability to work fulltime adhering to New Zealand business hours
- Proficiency with CRM systems and autodialers with a knack for leveraging technology in sales
- Strong problemsolving skills and the ability to think on your feet in dynamic customer interactions
- Passion for staying updated on telecom industry trends and product innovations
- Resilience and a positive attitude with the drive to meet and exceed sales targets
- Commitment to maintaining the highest standards of data privacy and security in all customer interactions
Benefits
Independent Contractor Perks:
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
- Performance based incentives will be available
Please note that since this is a permanent workfromhome position and an Independent Contractor arrangement the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.
ZR22155JOB
Exceptional communication skills with the ability to build rapport quickly over the phone Proven track record in telesales or customer service, preferably in the telecommunications sector Ability to work full-time, adhering to New Zealand business hours Proficiency with CRM systems and auto-dialers, with a knack for leveraging technology in sales Strong problem-solving skills and the ability to think on your feet in dynamic customer interactions Passion for staying updated on telecom industry trends and product innovations Resilience and a positive attitude, with the drive to meet and exceed sales targets Commitment to maintaining the highest standards of data privacy and security in all customer interactions