Customer Associate Registry - Rotate Shifts
Customer Associate Registry - Rotate Shifts
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Job Description
Job Description
Be a part of a worldclass academic healthcare system UChicago Medicine Ingalls Memorial Hospital as a Customer Associate at our Family Care Center in Flossmoor This position is a 100 onsite opportunity. You will need to be based in the greater Chicagoland area.
As aCustomer Associate you will perform general reception duties which includes checking patients in and out telephone message retrieval and routing updating demographic insurance information general filing and maintenance of medical charts.
Essential Job Functions
- Receives and discharge patients including but not limited to: greeting enter accurate demographic and insuranceverification updating information collection of payments issuing receipts notificationof clinical staff
- Performs clerical duties includingbut not limited to: scheduling typing form completion photocopying faxing mail sorting filling maintenance and preparation of medical chart
- Received incoming calls routing to appropriate party and takes messages according to department protocolor needs of customer. Receives cash and other payments reconciles balances at end of shift. Makes bank depositsas requested
- Files and retrieves medical records from storage areas as requested and according to department procedures and policy.
Required Qualifications
- High school diploma or equivalent
- Experience in the basic computer software programs
- Demonstrated ability to develop others in areas of continuous process improvement and customer service
- Delivery and selfdirected team work
- Moderate typing skills (minimum 30wpm)
Preferred Qualifications
- 1 to 2 years experience in health care setting
- Insurance and collections experience
Position Details
- Shift: Registry Rotate Shifts
- Unit/Department: Family Care Center Flossmoor
- CBA Code: Non Union
Why Join Us
Weve been at the forefront of medicine since 1899. We provide superior healthcare with compassion always mindful that each patient is a person an individual. To accomplish this we need employees with passion talent and commitment with patients and with each other. Were in this together: working to advance medical innovation serve the health needs of the community and move our collective knowledge forward. If youd like to add enriching human life to your profile UChicago Medicine is for you. Here at the forefront were doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at:UChicago Medicine Career Opportunities.
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race color ethnicity ancestry sex sexual orientation gender identity marital status civil union status parental status religion national origin age disability veteran status and other legally protected characteristics.
Must comply with UChicago Medicines COVID19 Vaccination requirement as a condition of employment. If you have already received the vaccination you must provide proof as part of the preemployment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly a preemployment physical drug screening and background check are also required for all employees prior to hire.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a fulltime equivalent 1.0 FTE) and is reflective of current market data reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits UChicago Medicine.
Required Experience:
IC
Employment Type
Unclear
